Oh, and I forgot to say, not being able to download any additional software to get the modem going, and not being able to look at these bug reports to find a work-around. Most frustrating.
On 19 August 2010 08:24, Richard Cookson < [email protected]> wrote: > Or to put daf's point from my point of view as a completely non-technical > user, it used to work fine by clicking on network manager (whatever > underlying program this was I don't know) and filling in the phone number. > Now it's broken. > > Why has something which worked fine been removed? As I originally posted > when I had this bug filed under another bug report, it's not an issue to me > when my normal broadband connection is working, but when my broadband > provider goes 'bust' (as they have done twice now), or has a service problem > it leaves me in the intolerable position of not being able to get on-line at > all, not being able to email my provider to find out what's going on, not > being able to get on the internet to arrange another provider, not being > able to get my bank statements, not being able to recieve my emails, not > being able to access my online diary and documents etc, etc, etc. > > > On 19 August 2010 06:33, daf <[email protected]> wrote: > >> Mathieu, I understand that technology *can* have a role to play (though >> I think that role is not as major as you might think here). I also >> appreciate that this is a level-headed discussion. Please understand I >> come from a place of passion about Linux-based operating systems, in >> particular Ubuntu. If you don't mind a bit of a read (and I hope this is >> a reasonable place to make this post) then please also understand that >> my frustration stemmed from the following: >> >> * _many_ 3G modems (and, with that term, I incorporate GPRS and EDGE, >> since the tech involved is often transparent to the user -- the modem is >> simply supplied by a wireless telecoms company on a contract basis) are >> correctly identified and work with the usb-serial kernel module, producing >> what, for all intents and purposes, looks "like" a serial modem to client >> apps. Even more of these modems can be "made to work" by getting their >> vendor/hardware id's forced at the time of module load -- not trivial for a >> newbie, but fairly simple to do (all things considered) when following some >> kind of instructions to edit default module parameters or try out with a >> modprobe line. The point is that as soon as usb-serial has recognised this >> device, the actual establishing of a connection via pppd is trival to script >> from a dev's point of view -- I would have expected the basics of ppp >> network setup to be available. In other words, the hardware here is not the >> issue. Whether you have a HUAWEI or a cheap Siemens modem, whether you use >> one of the zillions of phones out there which present a modem interface via >> cable, establishing a connection to the internet should be really simple >> with these devices -- and is, if you have a background in Linux networking. >> It's just that the common user is left out in the cold -- as is the lazy >> expert (: >> * Even if ppp connections can't be configured through NM (as with wicd, >> another fine lan/wireless network helper), the problem remains that the >> client-space applications all believe NM on the opinion it has with respect >> to "being online". The general idea of being able to help the user with an >> online status is neat -- just not well thought-out if it doesn't cater for >> one of the most common methods for connecting to the internet -- most >> especially at the time of the original post and my "+1". Now that wireless >> routers and DSL are becoming more of the "norm", the importance of this >> issue may actually, if anything, be dwindling a little. But I would still >> count it as important. >> * A larger issue is that gnome-ppp (or similar) isn't installed by >> default. NM is -- and could fill this gap. So the user gets a dvd/cd from a >> friend/colleague who is a FLOSS-pusher, installs (or hits the "try me out" >> option) and finds that something which was really trivial to do under her >> other installed OS is not immediately available to her -- and, as far as I >> can see, for no particularly good reason (yes, there's dev-time -- and yes, >> I should be putting my programming skills where my mouth is!) when the >> establishment of a ppp connection over a serial device has been the >> granddaddy of internet connection methods -- and typically something >> Linux-based systems actually do *better*: faster, better intrinsic hardware >> support (ie often no need to install extra 3rd-party drivers), more reliably >> -- in my opinion. >> * NM offers "Mobile Broadband" and "DSL" connections but won't let the >> user tweak the devices to use -- it's just like NM is so close, but missing >> that crucial cigar -- and I can't rationalise why. Perhaps someone else can? >> >> -- >> MASTER Network Manager integrated ppp support - should allow the >> configuration of dial up modems >> https://bugs.launchpad.net/bugs/311581 >> You received this bug notification because you are a direct subscriber >> of a duplicate bug (355553). >> >> > -- MASTER Network Manager integrated ppp support - should allow the configuration of dial up modems https://bugs.launchpad.net/bugs/311581 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
