CALL FOR TESTING ----------------- Please add a comment to this bug report reporting about the results of all tests which you did and attach files if needed, for example of bad printouts (scan them), bad scans (photograph the original picture with your digital camera if neede), log files (if needed). Report also if other users have already reported here. We need as many reports as possible.
Do not file new bug reports for problems which you encounter during this test. Add them here. Do everything what you usually do with your HP device and tell whether everything still works as well as with HPLIP 1.7.1 in Feisty. All reports will be read by the Ubuntu Release Team, by the HPLIP developers at HP, and by me. At first update your system to the current Feisty state: sudo apt-get update sudo apt-get dist-upgrade Then download the Printing Bug Info Script from https://wiki.ubuntu.com/PrintingBugInfoScript execute it as described and attach its output. Run it again after the testing of HPLIP 1.7.3 and also attach its output which you get then. Please install the packages from http://www.linux-foundation.org/~till/tmp/ubuntu/feisty/hplip/binary/ by downloading the .deb files and installing - hplip - hplip-data - hplip-doc - hpijs with "sudo dpkg -i <package file name> <package file name> ...". uninstall - hpijs-ppds - python-qt3 with "sudo dpkg -r --force-depends hpijs-ppds python-qt3". Now do the following steps: 1. Remove all your print queues for HP printers. 2. Go into the menus and try to call HP Toolbox (in System -> Preferences), HP Sendfax and HP Fax Address Book (in Applications -> Office). If they are not there start the menu editor (System -> Preferences -> Main Menu) and activate them. Then call the programs again and tell what happens. 3. Do "sudo apt-get install python-qt3" and repeat step 2. What happens now? 4. Call "hp-setup", either from via sudo hp-setup from the command line or by choosing Device -> Setup New Device in the HP Toolbox. Enter your password in the password dialog. 5. Follow the steps in the wizard which has appeared now to set up your print queues. Does it work? Do all devices get detected correctly? Do you get offered the correct drivers/PPD files? Do this for all your HP printers and multi-function devices. Let the field for printing a test page checked. Does the test page come out correctly? 6. In the HP Toolbox go through the tabs, are the ink/toner levels correctly displayed? Is the front panel display correctly reproduced (only devices with monochrome text LCD)? Can you clean the print heads (only inkjets)? 7 Can you set the printing options on the "Print Settings" tab? Are all options shown which you can also see in the "Properties" sub-dialog of the printing dialog of OpenOffice.org or under right-click -> "Properties" in the gnome-cups-manager (System -> Preferences -> Printing)? Does changing these options influence the printout (user who runs the Toolbox and who prints must be the same). Does printing from applications work correctly? Do your typical printing tasks. 8. Do the buttons for the functions on the first tab of the Toolbox work? 9. If your device has a scanner, does it work correctly? Can you scan your printed test page? Does the ADF (if you have one) work correctly? Can you also access the scanner via scan functions in OpenOffice.org, DigiKam, or other applications? 10. If are using the fax part of your device, try it out, too. Does it work as before? Or better? Or worse? 11. Remove your print queues and re-create them with the web interface of CUPS (http://localhost:631/). Click the "Administration" tab. If asked for login and password, enter your login and password. When selecting the "Device", choose devices with "HPLIP". Try out printing (repeat step 7) and faxing (step 10). 12. Remove your print queues and re-create them with the gnome-cups- manager (System -> Preferences -> Printing, if gnome-cups-manager crashes, see bug 91218) or with the KDE Printing Manager in case of Kubuntu. When selecting the detected printer or printer port, choose devices with "HPLIP". Is there something with "device_not_found" listed? Are there two absolutely equal entries in any of the lists? Try out printing (repeat step 7) and faxing (step 10). 13. Especially report if something does not work any more as it worked with HPLIP 1.7.1 on Feisty (a regression). 14. Test also whether you can reproduce the bugs listed in the initial posting. If one or more of them persist, please tell here. 15. If you are suffering any regression bug and want to return to HPLIP 1.7.1, do sudo dpkg -r --force-depends hplip hplip-data hplip-doc hpijs sudo apt-get install hplip hplip-data hplip-doc hpijs and answer all questions with "y". 16. If you are content with HPLIP 1.7.3, report here, too, and do not uninstall HPLIP 1.7.3. Use it, and if you find a bug later, report it here in an additional comment. ** Changed in: hplip (Ubuntu) Status: Confirmed => Needs Info -- Feisty UVF ER: New HPLIP 1.7.3 release fixes lots of bugs https://launchpad.net/bugs/98520 -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
