Public bug reported:
Binary package hint: apport
If you start ubuntu-bug with no argument (eg. package name or pid),
ubuntu-bug asks you what kind of problem you are experiencing.
If you select "other problem", the application for some reason assumes
that you have an audio problem and starts asking questions about it:
* "Sound problem with one or a few applications only"
* "Recording does not work properly"
ecc.
At the same time it says it is "collecting problem information" in
another window.
If you press "Cancel" in this other window nothing happens.
If you press "Cancel" in the window asking "what particular problem do
you observe", the bug reporting tool freezes.
Having a buggy bug reporting tool is one of the best ways to make a user who is
already experiencing a bug quite frustrated.
Particularly because most users will then be scared about the warnings on the
ubuntu site saying not to report bugs directly and to only use the bug
reporting tool. So bugs about the bug reporting tool will never be transmitted
to the bug site.
ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: apport 1.13.3-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.32-24.43-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic x86_64
Architecture: amd64
Date: Sun Sep 19 10:15:48 2010
InstallationMedia: Kubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
PackageArchitecture: all
SourcePackage: apport
** Affects: apport (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug lucid
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ubuntu-bug is buggy (always thinks issues are in audio and freezes)
https://bugs.launchpad.net/bugs/642631
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