Have you tried to run the work around that is published in comment #8 of
bug 226444?
** Changed in: otrs2 (Ubuntu)
Importance: Undecided => Low
** Changed in: otrs2 (Ubuntu)
Status: New => Incomplete
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package otrs2 2.4.7-1 failed to install/upgrade: subprocess installed
post-installation script returned error exit status 1
https://bugs.launchpad.net/bugs/580824
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