Just to be clear, I don't work for Canonical - I am a professional open source developer on an unrelated project. Like Ubuntu though, our software is used by many people, and as such many bugs are uncovered. We only have the manpower to fix a subset of those, so we concentrate on those we judge the most serious or the most problematic for our users. Obviously those users affected by a particular bug that we don't have time to look at often disagree with our judgement, and we often see very harsh comments on our bugtracker - from users who do not pay to use our software - criticising us and demanding our immediate attention, and sometimes even that we change the focus of our work in a direction that they consider better. Of course, we have to take care of our paying customers before we can help the non-paying ones, even though we go to great pains to help the non-paying ones too, and we also have to set our development priorities to suit the paying customers (and attract more).
And just to make the point that other companies are not immune to bugs in released software either - http://news.bbc.co.uk/2/hi/8304229.stm -- Maverick could not load /lib/modules/2.6.35-22-generic/modules.dep https://bugs.launchpad.net/bugs/642421 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
