Thank you so much for helping me with this -- your suggestion did the trick and I'm all set now.
Jane ----- Original Message ----- From: "Pascal De Vuyst" <[email protected]> To: <[email protected]> Sent: Tuesday, October 19, 2010 2:05 PM Subject: [Bug 663043] Re: Can't print to wireless printer Thank you for taking the time to report this bug and helping to make Ubuntu better. There have been many changes in printing packages since Ubuntu 8.04 and your problem may have been fixed with some of the updates. It would help us a lot if you could test in Ubuntu 10.04.1 LTS or 10.10. Using the desktop livecd you can test risk free. If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect 663043, and we would also need a cups error_log as described here: https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS%20error_log ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- Can't print to wireless printer https://bugs.launchpad.net/bugs/663043 You received this bug notification because you are a direct subscriber of the bug. Status in “hplip” package in Ubuntu: Incomplete Bug description: Page 1 (Choose printer): {'cups_dest': <cups.Dest object at 0x8711be0>, 'cups_instance': None, 'cups_queue': 'ArmstrongPrinter', 'cups_queue_listed': True} Page 2 (Check printer sanity): {'cups_device_uri_scheme': u'hp', 'cups_printer_dict': {'device-uri': u'hp:/net/Officejet_4500_G510n-z?ip=192.168.1.5', 'printer-info': u'ArmstrongPrinter', 'printer-is-shared': True, 'printer-location': u'nc6120', 'printer-make-and-model': u'HP Color LaserJet 4500 v2014.200 Postscript (recommended)', 'printer-state': 3, 'printer-state-message': u'', 'printer-state-reasons': [u'none'], 'printer-type': 168028, 'printer-uri-supported': u'ipp://localhost:631/printers/ArmstrongPrinter'}, 'is_cups_class': False} Page 3 (Printer state reasons): {'printer-state-message': '', 'printer-state-reasons': 'none'} Page 4 (Print test page): {'test_page_attempted': True, 'test_page_job_id': [9], 'test_page_job_status': [(9, 'ArmstrongPrinter', 'Test Page')], 'test_page_jobs_cancelled': True, 'test_page_successful': False} Page 5 (Printer state reasons): {'printer-state-message': '', 'printer-state-reasons': 'none'} I just bought a new wireless printer and am trying to print from my laptop -- I can see the wireless printer but when I do a test page I get the message above - thanks in advance for any help you can provide ProblemType: Bug Architecture: i386 Date: Mon Oct 18 20:44:32 2010 DistroRelease: Ubuntu 8.04 ExecutablePath: /usr/bin/yelp Package: yelp 2.22.1-0ubuntu2.8.04.4 PackageArchitecture: i386 ProcEnviron: PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games LANG=en_US.UTF-8 SHELL=/bin/bashSourcePackage: yelpUname: Linux 2.6.24-28-generic i686To unsubscribe from this bug, go to:https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/663043/+subscribe -- Can't print to wireless printer https://bugs.launchpad.net/bugs/663043 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
