Public bug reported:
Binary package hint: hplip
Trying to print from a HP Photosmart 7762.
I plug the device in.
A first print job will work fine.
After this nothing seems to work, subsequent jobs eventually getting a device
communication error (5012) then device busy (5021)
Restarting the printer (power off and on) or restarting the computer will allow
another job to be printed.
Sometimes following a restart a small part of the document or a page with
postscript code (?) along the top, will be printed.
Please tell me what debugging I can provide.
ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: hplip 3.10.6-1ubuntu10.1
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
Architecture: i386
Date: Mon Nov 15 15:50:36 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
Lpstat:
device for photosmart-7700-series:
hp:/usb/photosmart_7700_series?serial=MY49M2J6XGU4
device for Photosmart-C5200-series:
hp:/usb/Photosmart_C5200_series?serial=MY88RG12W70559
MachineType: TOSHIBA EQUIUM A200
Papersize: a4
PpdFiles:
photosmart-7700-series: HP Photosmart 7700 Series hpijs, 3.10.6
Photosmart-C5200-series: HP Photosmart c5200 Series hpijs, 3.10.6
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic
root=UUID=6d4de300-fa3c-45a4-9d92-5d37af1ecc76 ro quiet splash
ProcEnviron:
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: hplip
dmi.bios.date: 10/05/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 1.60
dmi.board.name: SANTA ROSA CRB
dmi.board.vendor: Intel Corporation
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnPhoenixTechnologiesLTD:bvr1.60:bd10/05/2007:svnTOSHIBA:pnEQUIUMA200:pvrPSAF5E-002005KS:rvnIntelCorporation:rnSANTAROSACRB:rvrNotApplicable:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: EQUIUM A200
dmi.product.version: PSAF5E-002005KS
dmi.sys.vendor: TOSHIBA
** Affects: hplip (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug i386 maverick
--
Photosmart 7762 will do one print job then freezes until restart
https://bugs.launchpad.net/bugs/675599
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