apport information ** Tags added: apport-collected
** Description changed: Binary package hint: thunderbird 1. From normal Inbox view of your e-mails, click Write 2. if there isn't already a "Contacts" sidebar beside the message you're composing, click View menu... Contacts Sidebar. 3. In the contacts sidebar, in the Address Book drop-down, pick an address book with thousands of entries. 4. click on the first one in the list, then either scroll to the last one or press Ctrl-End to jump to the last one, and hold Shift while clicking to highlight everything from the first to the last. 5. right-click on any one in this highlighted-list and choose "Add to BCC field" BUG: you get pop-up warnings about "a script on this page may be busy..." with Continue or Stop Script buttons, and only a fraction of the addresses are (so far) added to the message BUG: if you click Continue, it fills in a few hundred more addresses and gives the error pop-up again BUG: if you click Stop Script, it fails to add the remaining addresses to the To: BUG: in the time between the pop-ups, thunderbird-bin is taking 100% CPU BUG: after clearing about 20 or 30 of these pop-ups, thunderbird crashes, dies, closes, disappears without a trace BUG: no partial message is in Drafts with the so-far successfully added addresses Note 1: in step 5 the problem also happens whether you choose "Add to To field" or "..Cc.." or "...Bcc..". Note 2: with an address book of 1358 entries, this pop-up had to be cleared 3 times. On a different machine, with an address book of 4800 entries, the pop-up had to be cleared dozens of times, so it does not seem to happen after a certain fixed number of addresses are processed. Note 3: full text of the pop-up is Title bar: Note 4: an alternate method seems to have the 100% CPU usage problem but not the pop-up or crash: main window... Address Book... highlight all addresses... right click... choose Write... (however, this is not usable if you want to add from 2 large address books to the same message) ProblemType: Bug Architecture: amd64 Date: Fri Mar 5 17:15:54 2010 DistroRelease: Ubuntu 9.10 NonfreeKernelModules: nvidia Package: mozilla-thunderbird (not installed) ProcEnviron: LC_TIME=en_CA_ISO_username.UTF-8 LANG=en_CA.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.31-20.57-generic SourcePackage: thunderbird Uname: Linux 2.6.31-20-generic x86_64 + --- + Architecture: amd64 + DistroRelease: Ubuntu 10.10 + InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429) + NonfreeKernelModules: nvidia + Package: thunderbird 3.1.7+build3+nobinonly-0ubuntu0.10.10.1 + PackageArchitecture: amd64 + ProcEnviron: + PATH=(custom, user) + LANG=en_CA.UTF-8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4 + Tags: maverick + Uname: Linux 2.6.35-22-generic x86_64 + UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin mythtv netdev plugdev sambashare tape video ** Attachment added: "Dependencies.txt" https://bugs.edge.launchpad.net/bugs/532986/+attachment/1768214/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/532986 Title: crash and 100% CPU usage and "a script on this page may be busy" when adding many addresses to a message from address book -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
