The same problem here.
The USB dongle I use was built into the computer (an HP Compaq tc4200)

The friendly name that shows in gnome > System > Preferences > Bluetooth > 
Friendly name
actually is "HP integrated Bluetooth module". 

This does not match my /etc/bluetooth/main.conf
$ grep -B3 "Name =" /etc/bluetooth/main.conf 
# Default adaper name
# %h - substituted for hostname
# %d - substituted for adapter id
Name = %h-%d

Instead it matches the hardware product name
$ lsusb -v |grep -B8 "HP integrated Bluetooth module"
  bDeviceClass          224 Wireless
  bDeviceSubClass         1 Radio Frequency
  bDeviceProtocol         1 Bluetooth
  bMaxPacketSize0        64
  idVendor           0x03f0 Hewlett-Packard
  idProduct          0x011d Integrated Bluetooth Module
  bcdDevice            0.17
  iManufacturer           1 Broadcom
  iProduct                2 HP integrated Bluetooth module

 - If I update the Friendly name via gnome applet or gnome bluetooth system 
preferences it does change only until next reboot.
 - If I update the Friendly name via hciconfig, as per:  $ sudo hciconfig hci0 
name MyNewName
   again it does change but only until next reboot.
 - Modyfying /etc/bluetooth/main.conf doesn't make any different.
 - Only by including the hciconfig name command in my /etc/rc.local I can 
update the name of the device.

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https://bugs.launchpad.net/bugs/611459

Title:
  Bluetooth utility doesn't remember the friendly name after reboot

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