Public bug reported:
Binary package hint: network-manager
Need help getting my Sierra 301 USB mobile broadband stick to work on my
new motherboard ASUS M4A89GTD PRO/USB3.
The Sierra 301 stick works fine on my Eee PC running Ubuntu 10.04 & 10.10 and
it also works on the ASUS M4A89GTD PRO/USB3 motherboard when running winxp
I have no idea where to start looking, here is the output from dmesg when the
stick is inserted and trys to connect.
$ dmesg
[ 4768.260132] usb 2-3: new high speed USB device using ehci_hcd and address 4
[ 4768.411959] usb 2-3: config 1 has an invalid interface number: 9 but max is 0
[ 4768.411968] usb 2-3: config 1 has no interface number 0
[ 4768.479752] Initializing USB Mass Storage driver...
[ 4768.481368] usb-storage: probe of 2-3:1.9 failed with error -5
[ 4768.481424] usbcore: registered new interface driver usb-storage
[ 4768.481429] USB Mass Storage support registered.
[ 4768.978929] usb 2-3: USB disconnect, address 4
[ 4769.370925] usb 2-3: new high speed USB device using ehci_hcd and address 5
[ 4769.527729] usb 2-3: config 1 has an invalid interface number: 7 but max is 4
[ 4769.527738] usb 2-3: config 1 has no interface number 2
[ 4769.581056] usb 2-3: Incompatible driver and firmware versions
[ 4769.581085] usbcore: registered new interface driver sierra_net
[ 4769.592342] usbcore: registered new interface driver usbserial
[ 4769.592377] USB Serial support registered for generic
[ 4769.620265] usbcore: registered new interface driver usbserial_generic
[ 4769.620271] usbserial: USB Serial Driver core
[ 4769.626275] USB Serial support registered for Sierra USB modem
[ 4769.626344] sierra 2-3:1.0: Sierra USB modem converter detected
[ 4769.627221] usb 2-3: Sierra USB modem converter now attached to ttyUSB0
[ 4769.627258] sierra 2-3:1.1: Sierra USB modem converter detected
[ 4769.627746] usb 2-3: Sierra USB modem converter now attached to ttyUSB1
[ 4769.627780] sierra 2-3:1.3: Sierra USB modem converter detected
[ 4769.628146] usb 2-3: Sierra USB modem converter now attached to ttyUSB2
[ 4769.628173] sierra 2-3:1.4: Sierra USB modem converter detected
[ 4769.628648] usb 2-3: Sierra USB modem converter now attached to ttyUSB3
[ 4769.628703] usbcore: registered new interface driver sierra
[ 4769.628707] sierra: v.1.7.16:USB Driver for Sierra Wireless USB modems
[ 4830.916619] ehci_hcd 0000:00:13.2: force halt; handshake ffffc9000067a424
00004000 00000000 -> -110
[ 4830.916632] sierra ttyUSB2: sierra_submit_rx_urbs: submit intr urb failed:
-110
[ 4831.016828] sierra ttyUSB2: sierra_write - usb_submit_urb(write bulk) failed
with status = -108
One other thing I have noticed is that when I "Enable Mobile Broadband"
from right clicking network icon, the mobile network status is still
unenabled from the left click on the network icon.
I have managed to connect to the internet 3 times in 3 months here is the dmesg
output to compare the two but after a restart I can't connect again. I have not
been able to find what special combination is actually getting the connection
to work it seems to be completely random.
[ 1797.721766] usb 2-2: new high speed USB device using ehci_hcd and address 4
[ 1812.870959] usb 2-2: device descriptor read/64, error -110
[ 1828.130923] usb 2-2: device descriptor read/64, error -110
[ 1828.360921] usb 2-2: new high speed USB device using ehci_hcd and address 5
[ 1843.510919] usb 2-2: device descriptor read/64, error -110
[ 1858.770085] usb 2-2: device descriptor read/64, error -110
[ 1859.010102] usb 2-2: new high speed USB device using ehci_hcd and address 6
[ 1869.450047] usb 2-2: device not accepting address 6, error -110
[ 1869.570906] usb 2-2: new high speed USB device using ehci_hcd and address 7
[ 1880.010915] usb 2-2: device not accepting address 7, error -110
[ 1880.010943] hub 2-0:1.0: unable to enumerate USB device on port 2
[ 1880.520937] usb 5-2: new full speed USB device using ohci_hcd and address 3
[ 1880.703388] usb 5-2: not running at top speed; connect to a high speed hub
[ 1880.707375] usb 5-2: config 1 has an invalid interface number: 9 but max is 0
[ 1880.707384] usb 5-2: config 1 has no interface number 0
[ 1880.781420] Initializing USB Mass Storage driver...
[ 1880.784429] usb-storage: probe of 5-2:1.9 failed with error -5
[ 1880.784483] usbcore: registered new interface driver usb-storage
[ 1880.784489] USB Mass Storage support registered.
[ 1880.826398] usb 5-2: USB disconnect, address 3
[ 1881.260904] usb 2-2: new high speed USB device using ehci_hcd and address 8
[ 1896.410094] usb 2-2: device descriptor read/64, error -110
[ 1911.670089] usb 2-2: device descriptor read/64, error -110
[ 1911.900074] usb 2-2: new high speed USB device using ehci_hcd and address 9
[ 1927.050085] usb 2-2: device descriptor read/64, error -110
[ 1942.310074] usb 2-2: device descriptor read/64, error -110
[ 1942.540090] usb 2-2: new high speed USB device using ehci_hcd and address 10
[ 1952.980915] usb 2-2: device not accepting address 10, error -110
[ 1953.100930] usb 2-2: new high speed USB device using ehci_hcd and address 11
[ 1963.540088] usb 2-2: device not accepting address 11, error -110
[ 1963.540117] hub 2-0:1.0: unable to enumerate USB device on port 2
[ 1964.060941] usb 5-2: new full speed USB device using ohci_hcd and address 4
[ 1964.243514] usb 5-2: not running at top speed; connect to a high speed hub
[ 1964.247484] usb 5-2: config 1 has an invalid interface number: 7 but max is 4
[ 1964.247494] usb 5-2: config 1 has no interface number 2
[ 1964.259600] sierra 5-2:1.0: Sierra USB modem converter detected
[ 1964.261634] usb 5-2: Sierra USB modem converter now attached to ttyUSB0
[ 1964.261794] sierra 5-2:1.1: Sierra USB modem converter detected
[ 1964.263632] usb 5-2: Sierra USB modem converter now attached to ttyUSB1
[ 1964.264190] sierra 5-2:1.3: Sierra USB modem converter detected
[ 1964.266604] usb 5-2: Sierra USB modem converter now attached to ttyUSB2
[ 1964.266808] sierra 5-2:1.4: Sierra USB modem converter detected
[ 1964.268617] usb 5-2: Sierra USB modem converter now attached to ttyUSB3
[ 1964.272463] usb 5-2: Incompatible driver and firmware versions
[ 1965.959251] ehci_hcd 0000:00:13.2: force halt; handshake ffffc9000067a424
0000c000 00000000 -> -110
[ 2058.569916] PPP BSD Compression module registered
[ 2058.607123] PPP Deflate Compression module registered
** Affects: network-manager (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/709970
Title:
Sierra 301 USB mobile almost nevers connects
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