Public bug reported:
2007-04-18
I installed Ubuntu Feisty (7.04 beta) on my PC, which uses an Audigy
MP3+ sound card. I connected the speakers to the analog/front output
jack as indicated in the sound card setup guide. However, no sound came
out.
In the course of troubleshooting this problem, I found that not all of
the preferences for the sound device are located in the Sound
preferences dialog (i.e., System -> Preferences -> Sound). What is
located in that preferences dialog was of no use in dealing with the
problem.
After a great deal of hunting around, I found that important sound
device controls are also located in the Open Volume Control menu item in
the Sound Recorder application (i.e., Applications -> Sound & Video ->
Sound Recorder -> File -> Open Volume Control). It is not at all obvious
why these sound device controls should be in the Sound Recorder
application. They could easily be missed by someone having a similar
problem to mine.
It turns out that the Volume Control menu item in the Sound Recorder
application has a tab labeled Switches. The single option under that tab
is selected with a check mark by default. That option is labeled Audigy
Analog/Digital Output Jack. When I unchecked this option, sound output
was restored. Presumably, with the option checked, the sound card was
trying to output sound through a different jack from the one I plugged
the speakers into.
>From my perspective, there are two problems revealed about the Feisty
beta here. One is that most speakers and headphones are still analog and
the default choice should not be digital output. The second, and more
important, is that this option should have been found in the Sound
preferences dialog rather than within the Sound Recorder application. I
also believe that the controls for input and output channels found in
the Playback tab of the Open Volume Control menu item should be in the
Sound preference dialog rather than in the Sound Recorder application.
>From the important standpoint of getting Ubuntu to work from the start,
or at least be relatively easy to troubleshoot, it may be
counterproductive to have important sound controls buried in an
application menu whose appropriateness is not obvious.
** Affects: Ubuntu
Importance: Undecided
Status: Unconfirmed
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Audigy sound card produces no sound
https://bugs.launchpad.net/bugs/107540
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