apport information

** Tags added: apport-collected

** Description changed:

  The Ubuntu 11.04 installer does not recognize DVD ROM in a HP desktop
  (Pentium 4 CPU 2.8 GHz).
  
  In the BIOS, the device info is as follows:
  device: Atapi CD-ROM
  vendor: IDE-DVD ROM 16X
  LBA mode: supported
  PIO mode: 4
  async DMA: MultiWord DMA-2
  ultra DMA: Ultra DMA-2
  
  PIO mode: auto
  DMA mode: auto
  
  If I recall correctly, previous versions of Ubuntu recognized this
  hardware.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: gedit 2.30.4-2ubuntu1
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic i686
  Architecture: i386
  Date: Sat Apr 16 15:52:18 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta i386 (20110402)
  ProcEnviron:
   LANGUAGE=en_US:en
   LANG=en_CA.UTF-8
   LC_MESSAGES=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gedit
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ Architecture: i386
+ DistroRelease: Ubuntu 11.04
+ InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta i386 (20110402)
+ MachineType: HP Pavilion 061 D7222P-ABA M400Y
+ Package: udev 167-0ubuntu3
+ PackageArchitecture: i386
+ ProcEnviron:
+  LANGUAGE=en_US:en
+  PATH=(custom, no user)
+  LANG=en_CA.UTF-8
+  LC_MESSAGES=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic 
root=UUID=0ed4eea1-b5bc-42a0-b828-c571482b9cf4 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
+ Tags:  natty
+ Uname: Linux 2.6.38-8-generic i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ dmi.bios.date: 04/14/2004
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 3.24
+ dmi.board.name: 'P4SD-LA'
+ dmi.board.vendor: ASUSTeK Computer INC.
+ dmi.board.version: Rev 1.xx
+ dmi.chassis.asset.tag: Asset-1234567890
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Chassis Manufacture
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.24:bd04/14/2004:svnHPPavilion061:pnD7222P-ABAM400Y:pvr0qq1112RE101OXFOR10:rvnASUSTeKComputerINC.:rn'P4SD-LA':rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
+ dmi.product.name: D7222P-ABA M400Y
+ dmi.product.version: 0qq1112RE101OXFOR10
+ dmi.sys.vendor: HP Pavilion 061

** Attachment added: "BootDmesg.txt"
   
https://bugs.launchpad.net/bugs/763056/+attachment/2069725/+files/BootDmesg.txt

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https://bugs.launchpad.net/bugs/763056

Title:
  DVD ROM device not recognized

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