I just ran into this bug as well (upgrade from maverick to natty).

I remember that I saw something I interpreted as a warning flying by
when I did the dist-upgrade.  Some part of grub complained that it
couldn't probe /dev/disk/by-id/ata-WDC-....something.  I had a look and
there was indeed a wrong entry in /boot/grub/device.map. I assumed that
this would be either ignored or fixed at some later point and
rebooted... (stupid me)

Indeed, I recently replaced disks, that file pointed to my old harddisk.
I had a look at my notebook which I already upgraded successfully and
don't have a device.map here. Guess I can tell you more once the other
box is up again :-/

P.S.: Offering a grub resuce shell without even a help command is crap.

** Summary changed:

- Ater Maverick to Natty upgrade, grub won't boot and displays "symbol not 
found : 'grub_env_export'"
+ After Maverick to Natty upgrade, grub won't boot and displays "symbol not 
found : 'grub_env_export'"

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https://bugs.launchpad.net/bugs/756564

Title:
  After Maverick to Natty upgrade, grub won't boot and displays "symbol
  not found : 'grub_env_export'"

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