Hi, Can you provide us some more debug information.
Please follow the below steps to provide the same 1.Open the file /etc/cups/cupsd.conf in write permissions. $su -c "vim /etc/cups/cupsd.conf " Change LogLevel warn to LogLevel debug and below that line add HPLogLevel 15. Like this LogLevel debug hpLogLevel 15 2. Restart the cups $su -c"/etc/init.d/cups restart" 3. Enter the hplip source folder and open the file io/hpmud/hpmudi.h and uncomment the line containing this //#define HPMUD_DEBUG and save it. 4.Open the terminal and change directory to hplip source directory and run "make" and su -c "make install" . 5.make the log file empty $su -c "cat /dev/null > /var/log/syslog " 6. Send a small document for print. 7 When you get the "Device communication error" or if the printer doesn't print anything . Copy the contents of log file in text file and attach me that file $su -c "cat /var/log/syslog > debug.txt" Attach me the debug.txt file. Sorry for having you to do so much of work. Please let us know if you find any difficulty in obtaining the debug information. Thanks & Regards, Goutam Kodu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/635334 Title: hpcups crashed with SIGSEGV -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
