Thanks Marcel for your assistance. I did as you asked and got the following in the terminal:
"tony@tony-System-Product-Name:~$ sudo service apport start force start=1 [sudo] password for tony: Sorry, try again. [sudo] password for tony: start: Env must be KEY=VALUE pairs tony@tony-System-Product-Name:~$ " On 2 June 2011 21:57, Marcel Stimberg <[email protected]> wrote: > Thank you for taking the time to report this bug and helping to make Ubuntu > better. > Can you reproduce this crash? If yes, please run > sudo service apport start force_start=1 > in a terminal (will ask for your password) and trigger the crash. This will > create a new bug report with information about the crash attached. Please > then reference the new bug number here. Thanks! > > ** Changed in: simple-scan (Ubuntu) > Status: New => Incomplete > > -- > You received this bug notification because you are a direct subscriber > of the bug. > https://bugs.launchpad.net/bugs/791804 > > Title: > Simple scan crashes when I try to scan multiple pages. It also > switches off my scanner and it re-start automatically. > > Status in “simple-scan” package in Ubuntu: > Incomplete > > Bug description: > Binary package hint: simple-scan > > The release of ubuntu I use is 11.04 - Natty Narwhal. The package > being used is Simple Scan - 2.32.0.1-0ubuntu2 (simple-scan). I > expected the software to scan a document which had multiple pages. It > appeared to stall on the second page and then it disappeared from the > screen (crashed). I heard the scanner switch off and re-start > automatically. The scanner I use is a Samsung, SCX 4824 FN. > > ProblemType: Bug > DistroRelease: Ubuntu 11.04 > Package: simple-scan 2.32.0.1-0ubuntu2 > ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2 > Uname: Linux 2.6.38-8-generic i686 > Architecture: i386 > Date: Thu Jun 2 21:31:27 2011 > DriverPackageVersions: > libsane 1.0.22-2ubuntu1 > libsane-extras N/A > hplip 3.11.1-2ubuntu2 > hpoj N/A > InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 > (20110427.1) > MachineType: System manufacturer System Product Name > ProcEnviron: > LANGUAGE=en_AU:en > LANG=en_AU.UTF-8 > SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic > root=UUID=d3a22da8-9738-458a-a5b6-d10d2cbe16c1 ro quiet splash vt.handoff=7 > SimpleScanLog: > > SourcePackage: simple-scan > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 11/10/2009 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: 0311 > dmi.board.asset.tag: To Be Filled By O.E.M. > dmi.board.name: P7P55-M > dmi.board.vendor: ASUSTeK Computer INC. > dmi.board.version: Rev X.0x > dmi.chassis.asset.tag: Asset-1234567890 > dmi.chassis.type: 3 > dmi.chassis.vendor: Chassis Manufacture > dmi.chassis.version: Chassis Version > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvr0311:bd11/10/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7P55-M:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: > dmi.product.name: System Product Name > dmi.product.version: System Version > dmi.sys.vendor: System manufacturer > > To unsubscribe from this bug, go to: > > https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/791804/+subscribe > -- Tony Vassallo Alstonville NSW -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/791804 Title: Simple scan crashes when I try to scan multiple pages. It also switches off my scanner and it re-start automatically. -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
