Hello Luke Thanks for your assistance.
I have now updated the audio drivers following the instructions on the supplied Wiki link - using Terminal. Unfortunately, following a reboot there was no change. I have video via HDMI but no audio. Incidentally, I have a second Dell Studio Hybrid 140G with the same specification as the above. This one too had a fresh install of 11.04. It outputs its video via DVI and audio via optical SP/DIF. This configuration works fine. I've tried connecting this machine too via HDMI, just in case there might be a hardware fault with the other, and the result is exactly the same - i.e. video works via HDMI but the audio does not. On both machines, when I go to Sound Preferences > Hardware > Internal Audio the following options are listed:- Analog Stereo Input Digital Stereo (HDMI) Output Digital Stereo (HDMI) Output + Analog Stereo Input Analog Stereo Output Analog Stereo Duplex I will now run the "apport-collect 793592" so you can get information on my hardware Best Regards Charles ----- Original Message ----- From: "Luke Yelavich" <[email protected]> To: <[email protected]> Sent: Tuesday, June 07, 2011 3:27 AM Subject: [Bug 793592] Re: [Studio Hybrid 140g, Realtek ALC888,Black Digital Out, HDMI] No sound at all Thanks for your report. You say that you were using HDMI, however at least in 11.04, I do not see any HDMI devices on your system. Could you please try updating your audio drivers, as outlined at the following URL, and report back as to whether that helps? If that doesn't help, please run "apport-collect 793592" in a terminal, so we can get an update on your hardware information. https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules Thanks again. ** Changed in: alsa-driver (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a direct subscriber of the bug. https://bugs.launchpad.net/bugs/793592 Title: [Studio Hybrid 140g, Realtek ALC888, Black Digital Out, HDMI] No sound at all Status in “alsa-driver” package in Ubuntu: Incomplete Bug description: Dell Studio Hybrid 140g produced sound via HDMI in earlier versions of Ubuntu. However, since doing a fresh install of 11.04, rather than an upgrade I can't get sound over HDMI to work at all. Video is fine. ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: alsa-base 1.0.24+dfsg-0ubuntu1 ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2 Uname: Linux 2.6.38-8-generic i686 AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23. Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: kitchen 1347 F.... pulseaudio /dev/snd/controlC0: kitchen 1347 F.... pulseaudio /dev/snd/pcmC0D3p: kitchen 1347 F...m pulseaudio Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xfe9f8000 irq 47' Mixer name : 'Realtek ALC888' Components : 'HDA:10ec0888,10280279,00100202' Controls : 17 Simple ctrls : 9 Card1.Amixer.info: Card hw:1 'U0x46d0x825'/'USB Device 0x46d:0x825 at usb-0000:00:1d.7-2, high speed' Mixer name : 'USB Mixer' Components : 'USB046d:0825' Controls : 2 Simple ctrls : 1 Card1.Amixer.values: Simple mixer control 'Mic',0 Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum Capture channels: Mono Limits: Capture 0 - 6144 Mono: Capture 6144 [100%] [30.00dB] [on] Date: Mon Jun 6 16:58:31 2011 InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1) PackageArchitecture: all ProcEnviron: LANGUAGE=en_ZA:en LANG=en_ZA.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed Symptom_Card: Internal Audio - HDA Intel Symptom_DevicesInUse: 1347 Symptom_Jack: Black Digital Out, HDMI Symptom_Type: No sound at all Title: [Studio Hybrid 140g, Realtek ALC888, Black Digital Out, HDMI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/09/2009 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.0 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: 0P096C dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: '01' dmi.modalias: dmi:bvnDellInc.:bvr1.1.0:bd11/09/2009:svnDellInc.:pnStudioHybrid140g:pvr00:rvnDellInc.:rn0P096C:rvrA00:cvnDellInc.:ct3:cvr'01': dmi.product.name: Studio Hybrid 140g dmi.product.version: 00 dmi.sys.vendor: Dell Inc. To unsubscribe from this bug, go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/793592/+subscribe ** Tags added: apport-collected ** Description changed: Dell Studio Hybrid 140g produced sound via HDMI in earlier versions of Ubuntu. However, since doing a fresh install of 11.04, rather than an upgrade I can't get sound over HDMI to work at all. Video is fine. ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: alsa-base 1.0.24+dfsg-0ubuntu1 ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2 Uname: Linux 2.6.38-8-generic i686 AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23. Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: kitchen 1347 F.... pulseaudio /dev/snd/controlC0: kitchen 1347 F.... pulseaudio /dev/snd/pcmC0D3p: kitchen 1347 F...m pulseaudio Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xfe9f8000 irq 47' Mixer name : 'Realtek ALC888' Components : 'HDA:10ec0888,10280279,00100202' Controls : 17 Simple ctrls : 9 Card1.Amixer.info: Card hw:1 'U0x46d0x825'/'USB Device 0x46d:0x825 at usb-0000:00:1d.7-2, high speed' Mixer name : 'USB Mixer' Components : 'USB046d:0825' Controls : 2 Simple ctrls : 1 Card1.Amixer.values: Simple mixer control 'Mic',0 Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum Capture channels: Mono Limits: Capture 0 - 6144 Mono: Capture 6144 [100%] [30.00dB] [on] Date: Mon Jun 6 16:58:31 2011 InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1) PackageArchitecture: all ProcEnviron: LANGUAGE=en_ZA:en LANG=en_ZA.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed Symptom_Card: Internal Audio - HDA Intel Symptom_DevicesInUse: 1347 Symptom_Jack: Black Digital Out, HDMI Symptom_Type: No sound at all Title: [Studio Hybrid 140g, Realtek ALC888, Black Digital Out, HDMI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/09/2009 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.0 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: 0P096C dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: '01' dmi.modalias: dmi:bvnDellInc.:bvr1.1.0:bd11/09/2009:svnDellInc.:pnStudioHybrid140g:pvr00:rvnDellInc.:rn0P096C:rvrA00:cvnDellInc.:ct3:cvr'01': dmi.product.name: Studio Hybrid 140g dmi.product.version: 00 dmi.sys.vendor: Dell Inc. + --- + AlsaVersion: + Advanced Linux Sound Architecture Driver Version 1.0.24. + Compiled on May 23 2011 for kernel 2.6.38-8-generic (SMP). + Architecture: i386 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: kitchen 1365 F.... pulseaudio + /dev/snd/controlC0: kitchen 1365 F.... pulseaudio + Card0.Amixer.info: + Card hw:0 'Intel'/'HDA Intel at 0xfe9f8000 irq 47' + Mixer name : 'Realtek ALC888' + Components : 'HDA:10ec0888,10280279,00100202' + Controls : 17 + Simple ctrls : 10 + Card1.Amixer.info: + Card hw:1 'U0x46d0x825'/'USB Device 0x46d:0x825 at usb-0000:00:1d.7-2, high speed' + Mixer name : 'USB Mixer' + Components : 'USB046d:0825' + Controls : 2 + Simple ctrls : 1 + Card1.Amixer.values: + Simple mixer control 'Mic',0 + Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum + Capture channels: Mono + Limits: Capture 0 - 6144 + Mono: Capture 6144 [100%] [on] + DistroRelease: Ubuntu 11.04 + InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1) + Package: alsa-driver (not installed) + ProcEnviron: + LANGUAGE=en_ZA:en + LANG=en_ZA.UTF-8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2 + Tags: natty running-unity + Uname: Linux 2.6.38-8-generic i686 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare + dmi.bios.date: 11/09/2009 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.1.0 + dmi.board.asset.tag: To Be Filled By O.E.M. + dmi.board.name: 0P096C + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 3 + dmi.chassis.vendor: Dell Inc. + dmi.chassis.version: '01' + dmi.modalias: dmi:bvnDellInc.:bvr1.1.0:bd11/09/2009:svnDellInc.:pnStudioHybrid140g:pvr00:rvnDellInc.:rn0P096C:rvrA00:cvnDellInc.:ct3:cvr'01': + dmi.product.name: Studio Hybrid 140g + dmi.product.version: 00 + dmi.sys.vendor: Dell Inc. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/793592 Title: [Studio Hybrid 140g, Realtek ALC888, Black Digital Out, HDMI] No sound at all -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
