Hi Jason,
Thank you for taking the time to report this bug and helping to make
Ubuntu better.
I need two pieces of information that would be useful to have from you.
I also have two suggestions of things to try to improve the situation.
Questions:
1) How did you remove checkbox and checkbox-gtk?
I'm asking because even though removed, there appear to be some leftover
files (specifically /usr/share/checkbox/install/config).
Also, as can be seen in the log snippet below, the actual problem lies
with the debconf package which the checkbox config script is unable to
load. Your bug report didn't contain information on your version of
debconf so I'm not sure what could be the reason, but I've seen this in
systems that contain a mix of Ubuntu and Debian packages.
Here's the log file fragment:
Setting up checkbox (0.11.2) ...
Traceback (most recent call last):
File "/usr/share/checkbox/install/config", line 16, in <module>
from debconf import Debconf, DebconfCommunicator
ImportError: No module named debconf
dpkg: error processing checkbox (--configure):
subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of checkbox-gtk:
checkbox-gtk depends on checkbox (= 0.11.2); however:
Package checkbox is not configured yet.
dpkg: error processing checkbox-gtk (--configure):
dependency problems - leaving unconfigured
2) Could you please post output of this command here, to check the
version of debconf installed on your system:
apt-cache policy debconf
Suggestions:
Could you please:
1) try to purge checkbox and checkbox gtk to remove all files, and try your
process again:
sudo apt-get purge checkbox checkbox-gtk
2) If that fails, or if you still see files under /usr/share/checkbox,
please manually move that directory (/usr/share/checkbox) to some other
location and retry your process. Don't delete the directory, so you have
the option of putting it back if it's determined that the problem
doesn't lie with the checkbox files themselves.
Thanks so much for your report and your help sorting this problem out!
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad
** Changed in: checkbox (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/752770
Title:
package checkbox (not installed) failed to install/upgrade:
ErrorMessage: subprocess installed post-installation script returned
error exit status 1
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