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On 2011-02-22T17:59:56+00:00 Dan Hobson wrote:

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.13) 
Gecko/20101206 Ubuntu/10.10 (maverick) Firefox/3.6.13
Build Identifier: 3.1.7

In Thunderbird Preferences - General Page:
Under "When new message arrive:"
I have selected:
Show an alert
Play a sound - Use the following sound file.

The file I have selected is: Thunderbird/Postal.wav

The file plays from my file browser and in Thunderbird on Ubuntu 10.04.

Does not play in current Thunderbird under Ubuntu 10.10.

Reproducible: Always

Steps to Reproduce:
1. In Thunderbird Preferences - General Page:

2. Under "When new message arrive:"
I have selected:
Show an alert
Play a sound - Use the following sound file.

3. The file I have selected is: Thunderbird/Postal.wav

4. The file does not play when I press the <Play> button.  Also does not play 
when mail arrives.
Actual Results:  
No sound when mail arrives.

Expected Results:  
To play my sound file when mail arrives.

System default sound does not play either.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/732572/comments/0

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On 2011-02-28T13:22:19+00:00 Ludovic-mozilla wrote:

How is your sound configured (ie do you use Alsa or something else ) ?

Reply at: https://bugs.launchpad.net/thunderbird/+bug/732572/comments/1

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On 2011-02-28T15:32:11+00:00 Dan Hobson wrote:

Alsa

Reply at: https://bugs.launchpad.net/thunderbird/+bug/732572/comments/2

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On 2011-02-28T15:38:04+00:00 Dan Hobson wrote:

System is a System 76 Bonobo Desktop Replacement (Laptop).

Reply at: https://bugs.launchpad.net/thunderbird/+bug/732572/comments/3

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On 2011-02-28T16:09:48+00:00 Ludovic-mozilla wrote:

Hum I'm asking because you aren't the first one where sound doesn't work
on linux, but we haven't been able to figure out why. so more
investigation is needed. unfortunately I'm  a bit clueless on how sound
is architectured on linux these days and I can't really help on how to
investigate.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/732572/comments/4

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On 2011-02-28T16:21:04+00:00 Dan Hobson wrote:

Hi, just figured out a fix in my case.  System 76 offers their own
drivers for their systems.  I just went to their website:
http://knowledge76.com/index.php/MaverickUpgrade and downloaded the
drivers.  E-mail sound now works after a reboot.

You might check with them and see what they do to fix this.  It might
give insight to other systems not from this company.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/732572/comments/5

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On 2011-02-28T16:24:30+00:00 Dan Hobson wrote:

System 76 main page: http://www.system76.com/

Their phone number is at the top of the page.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/732572/comments/6

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On 2011-03-02T13:58:28+00:00 Ludovic-mozilla wrote:

(In reply to comment #6)
> System 76 main page: http://www.system76.com/
> 
> Their phone number is at the top of the page.

so it's not a Thunderbird issue.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/732572/comments/7

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On 2011-03-02T16:15:52+00:00 Dan Hobson wrote:

Thunderbird is the only software that exhibited this issue before adding
the other drivers.  I had sound with Youtube via Firefox and sound
worked on Movie Player as well as PiTiVi Video Editor, plus other
software.

There does seem to be a Thunderbird issue there.  It's just fixed on my
laptop when I apply the drivers from System 76.

If there are other, more pressing, issues you might put this one further
down on your list.

Thanks!

Reply at: https://bugs.launchpad.net/thunderbird/+bug/732572/comments/8

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On 2011-07-30T18:05:28+00:00 Chris Coulson wrote:

I took a brief look at this. Basically, normal system sounds are played
via libcanberra, which is installed by default on most Linux distro's.
However, custom event sounds with .wav files are played via esound, and
require you to install libesd in order to work. esound has been
deprecated for a long time though, and it's not installed by default on
most distro's.

I'll try and think of a different way to do this which doesn't require
esound :/

Reply at: https://bugs.launchpad.net/thunderbird/+bug/732572/comments/20

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On 2011-07-30T18:07:20+00:00 Chris Coulson wrote:

Moved to Core::Widget: Gtk, as the issue is with the gtk nsISound
implementation

Reply at: https://bugs.launchpad.net/thunderbird/+bug/732572/comments/21

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On 2011-07-30T18:34:47+00:00 Dan Hobson wrote:

Sounds like you found the root issue.  Thanks for working it.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/732572/comments/22


** Changed in: thunderbird
       Status: Unknown => In Progress

** Changed in: thunderbird
   Importance: Unknown => Medium

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  New Mail Notification Sound does not play in Natty

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