apport information ** Tags added: apport-collected natty
** Description changed: The broadcom USB bluetooth device "BCM20702A0" (appearing as FoxConn Hon Hai) (vendor:device ids 0489:e031) does not match any drivers' probe functions, as there is no suitable USB device ID match in the kernel. here the output of usb-devices Bus=02 Lev=02 Prnt=02 Port=03 Cnt=02 Dev#= 4 Spd=12 MxCh= 0 D: Ver= 2.00 Cls=ff(vend.) Sub=01 Prot=01 MxPS=64 #Cfgs= 1 P: Vendor=0489 ProdID=e031 Rev=01.12 S: Manufacturer=Broadcom Corp S: Product=BCM20702A0 S: SerialNumber=C0F8DAB42725 C: #Ifs= 4 Cfg#= 1 Atr=e0 MxPwr=0mA I: If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=01 Prot=01 Driver=(none) I: If#= 1 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=01 Prot=01 Driver=(none) I: If#= 2 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none) I: If#= 3 Alt= 0 #EPs= 0 Cls=fe(app. ) Sub=01 Prot=01 Driver=(none) I am available for more information and you can refer to https://answers.launchpad.net/ubuntu/+question/164787 for more information Thanks a lot (opened on the Jesse Sung advice) + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23. + Architecture: i386 + ArecordDevices: + **** List of CAPTURE Hardware Devices **** + card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog] + Subdevices: 1/1 + Subdevice #0: subdevice #0 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: chris 16328 F.... pulseaudio + CRDA: Error: [Errno 2] No such file or directory + Card0.Amixer.info: + Card hw:0 'PCH'/'HDA Intel PCH at 0xe2720000 irq 49' + Mixer name : 'Intel CougarPoint HDMI' + Components : 'HDA:10ec0269,10cf1100,00100100 HDA:80862805,80860101,00100000' + Controls : 18 + Simple ctrls : 10 + DistroRelease: Ubuntu 11.04 + HibernationDevice: RESUME=UUID=e03c321b-1e66-4d5a-a33e-a31bd5e6b7b3 + InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Release i386 (20110427) + MachineType: FUJITSU LIFEBOOK S761 + Package: linux (not installed) + ProcEnviron: + LANGUAGE=en_GB + LANG=en_GB.UTF-8 + LC_MESSAGES=en_GB.UTF-8 + SHELL=/bin/bash + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-2.6.38-11-generic-pae root=UUID=044e2213-889f-4194-9e22-f23ef30be935 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 2.6.38-11.50-generic-pae 2.6.38.8 + RelatedPackageVersions: + linux-restricted-modules-2.6.38-11-generic-pae N/A + linux-backports-modules-2.6.38-11-generic-pae N/A + linux-firmware 1.52 + RfKill: + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no + Tags: natty + Uname: Linux 2.6.38-11-generic-pae i686 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers + dmi.bios.date: 04/27/2011 + dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd. + dmi.bios.version: Version 1.14 + dmi.board.name: FJNB225 + dmi.board.vendor: FUJITSU + dmi.board.version: B1 + dmi.chassis.type: 10 + dmi.chassis.vendor: FUJITSU + dmi.chassis.version: LIFEBOOK S761 + dmi.modalias: dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.14:bd04/27/2011:svnFUJITSU:pnLIFEBOOKS761:pvr10601115935:rvnFUJITSU:rnFJNB225:rvrB1:cvnFUJITSU:ct10:cvrLIFEBOOKS761: + dmi.product.name: LIFEBOOK S761 + dmi.product.version: 10601115935 + dmi.sys.vendor: FUJITSU ** Attachment added: "AcpiTables.txt" https://bugs.launchpad.net/bugs/863051/+attachment/2485359/+files/AcpiTables.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/863051 Title: Broadcom bluetooth device BCM20702A0 [0489:e031] not supported To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/863051/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs