Now I need the finest detail of what has happened, so that I can reproduce it.
First I need to know how your printer gets detected. Tell us, whether your printer is connected by USB or via the network. If the printer is connected via USB, run sudo /usr/lib/cups/backend/usb hp-probe -busb and post the output here. If your printer is connected through the network, run sudo /usr/lib/cups/backend/dnssd sudo /usr/lib/cups/backend/snmp hp-probe -bnet -mslp hp-probe -bnet -mmdns ans also post this output here. If a command does not exit by itself, stop it with Ctrl+C after some seconds and continue. Run system-config-printer --debug 2>&1 | tee log In system-config-printer remove your print queue and recreate it. After that close system-config-printer and attach the file "log" to this bug report. Print the file which does not print for you. For this job follow the instructions in the sections "CUPS error_log" and "Capturing print job data" of https://wiki.ubuntu.com/DebuggingPrintingProblems. In this comment I have asked you for several attachments. Please do not pack them together and do not compress them. Attach them one by one. It is no problem to create more than one comment for them. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/872991 Title: printer Hp 1320 needs Generic PCL 5e driver to work properly To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/872991/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
