Public bug reported:
I installed ubuntu 10.10 on Dell Latitude 6520 and I have a lot of
problems. I can't shut down the system except to power down through the
power button. Shut down and reboot doesn't work.
I also have a wireless chip on this laptop, but right now the wireless
doesn't work, as a matter of fact it doesn't even show the wireless in
the output of the lspci or iwconfig command at all. I will cut and paste
the lshw command as well, so you have an idea of the kind of HW i have
on this machine.
I tried to blacklist rt2380 and download proprietary driver for Nvidia
chip, but to no Avail.
aranjbar@aranjbar-Latitude-E6520:/etc/modprobe.d$ sudo lshw
[sudo] password for aranjbar:
aranjbar-latitude-e6520
description: Laptop
product: Latitude E6520
vendor: Dell Inc.
version: 01
serial: DL4K4R1
width: 64 bits
capabilities: smbios-2.6 dmi-2.6 vsyscall64 vsyscall32
configuration: boot=normal chassis=laptop
uuid=44454C4C-4C00-1034-804B-C4C04F345231
*-core
description: Motherboard
product: 0J4TFW
vendor: Dell Inc.
physical id: 0
version: A01
serial: /DL4K4R1/CN1296119P055D/
*-firmware
description: BIOS
vendor: Dell Inc.
physical id: 0
version: A06 (07/11/2011)
size: 64KiB
capacity: 1984KiB
capabilities: pci upgrade shadowing cdboot bootselect edd
int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard
int14serial int17printer acpi biosbootspecification
*-cpu
description: CPU
product: Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz
vendor: Intel Corp.
physical id: 4
bus info: cpu@0
version: Intel(R) Core(TM) i7-2720QM CPU @ 2.20GH
serial: To Be Filled By O.E.M.
slot: CPU 1
size: 2200MHz
capacity: 4GHz
width: 64 bits
clock: 100MHz
capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8
apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht
tm pbe syscall nx rdtscp x86-64 constant_tsc arch_perfmon pebs bts rep_good
xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx
est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 x2apic popcnt aes xsave avx lahf_lm
ida arat pln pts tpr_shadow vnmi flexpriority ept vpid
*-cache:0
description: L1 cache
physical id: 5
slot: L1-Cache
size: 32KiB
capacity: 32KiB
capabilities: internal write-back unified
*-cache:1
description: L2 cache
physical id: 6
slot: L2-Cache
size: 256KiB
capacity: 256KiB
capabilities: internal varies unified
*-cache:2
description: L3 cache
physical id: 7
slot: L3-Cache
size: 6MiB
capacity: 6MiB
capabilities: internal varies unified
*-memory
description: System Memory
physical id: 41
slot: System board or motherboard
size: 8GiB
*-bank:0
description: SODIMM Synchronous 1333 MHz (0.8 ns)
product: HMT351S6BFR8C-H9
vendor: Hynix/Hyundai
physical id: 0
serial: 615968F9
slot: ChannelA-DIMM0
size: 4GiB
width: 64 bits
clock: 1333MHz (0.8ns)
*-bank:1
description: SODIMM Synchronous 1333 MHz (0.8 ns)
product: HMT351S6BFR8C-H9
vendor: Hynix/Hyundai
physical id: 1
serial: 1A8E5A85
slot: ChannelB-DIMM0
size: 4GiB
width: 64 bits
clock: 1333MHz (0.8ns)
*-pci
description: Host bridge
product: Sandy Bridge DRAM Controller
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 09
width: 32 bits
clock: 33MHz
configuration: driver=agpgart-intel
resources: irq:0
*-pci:0
description: PCI bridge
product: Sandy Bridge PCI Express Root Port
vendor: Intel Corporation
physical id: 1
bus info: pci@0000:00:01.0
version: 09
width: 32 bits
clock: 33MHz
capabilities: pci pm msi pciexpress normal_decode bus_master
cap_list
configuration: driver=pcieport
resources: irq:42 ioport:4000(size=4096) memory:e4000000-e50fffff
ioport:d0000000(size=301989888)
*-display UNCLAIMED
description: VGA compatible controller
product: nVidia Corporation
vendor: nVidia Corporation
physical id: 0
bus info: pci@0000:01:00.0
version: a1
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress vga_controller cap_list
configuration: latency=0
resources: memory:e4000000-e4ffffff memory:d0000000-dfffffff
memory:e0000000-e1ffffff ioport:4000(size=128) memory:e5000000-e507ffff
*-multimedia
description: Audio device
product: nVidia Corporation
vendor: nVidia Corporation
physical id: 0.1
bus info: pci@0000:01:00.1
version: a1
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=HDA Intel latency=0
resources: irq:17 memory:e5080000-e5083fff
*-display
description: VGA compatible controller
product: Sandy Bridge Integrated Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 09
width: 64 bits
clock: 33MHz
capabilities: msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:51 memory:e5400000-e57fffff
memory:c0000000-cfffffff ioport:5000(size=64)
*-communication UNCLAIMED
description: Communication controller
product: Cougar Point HECI Controller #1
vendor: Intel Corporation
physical id: 16
bus info: pci@0000:00:16.0
version: 04
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: latency=0
resources: memory:e6eb0000-e6eb000f
*-network
description: Ethernet interface
product: 82579LM Gigabit Network Connection
vendor: Intel Corporation
physical id: 19
bus info: pci@0000:00:19.0
logical name: eth0
version: 04
serial: 5c:26:0a:7f:94:50
size: 100MB/s
capacity: 1GB/s
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list ethernet physical tp 10bt
10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e
driverversion=1.0.2-k4 duplex=full firmware=0.13-3 ip=172.16.202.122 latency=0
link=yes multicast=yes port=twisted pair speed=100MB/s
resources: irq:48 memory:e6e00000-e6e1ffff
memory:e6e80000-e6e80fff ioport:5080(size=32)
*-usb:0
description: USB Controller
product: Cougar Point USB Enhanced Host Controller #2
vendor: Intel Corporation
physical id: 1a
bus info: pci@0000:00:1a.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: pm debug ehci bus_master cap_list
configuration: driver=ehci_hcd latency=0
resources: irq:16 memory:e6e70000-e6e703ff
*-multimedia
description: Audio device
product: Cougar Point High Definition Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 04
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=HDA Intel latency=0
resources: irq:50 memory:e6e60000-e6e63fff
*-pci:1
description: PCI bridge
product: Cougar Point PCI Express Root Port 1
vendor: Intel Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: b4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master
cap_list
configuration: driver=pcieport
resources: irq:43
*-pci:2
description: PCI bridge
product: Cougar Point PCI Express Root Port 2
vendor: Intel Corporation
physical id: 1c.1
bus info: pci@0000:00:1c.1
version: b4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master
cap_list
configuration: driver=pcieport
resources: irq:44 memory:e6d00000-e6dfffff
*-network UNCLAIMED
description: Network controller
product: 6000 Series Gen2
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:03:00.0
version: 34
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: latency=0
resources: memory:e6d00000-e6d01fff
*-pci:3
description: PCI bridge
product: Cougar Point PCI Express Root Port 3
vendor: Intel Corporation
physical id: 1c.2
bus info: pci@0000:00:1c.2
version: b4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master
cap_list
configuration: driver=pcieport
resources: irq:45 ioport:3000(size=4096) memory:e6200000-e6bfffff
ioport:e2b00000(size=10485760)
*-pci:4
description: PCI bridge
product: Cougar Point PCI Express Root Port 4
vendor: Intel Corporation
physical id: 1c.3
bus info: pci@0000:00:1c.3
version: b4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master
cap_list
configuration: driver=pcieport
resources: irq:46 ioport:2000(size=4096) memory:e5800000-e61fffff
ioport:e2100000(size=10485760)
*-pci:5
description: PCI bridge
product: Cougar Point PCI Express Root Port 6
vendor: Intel Corporation
physical id: 1c.5
bus info: pci@0000:00:1c.5
version: b4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master
cap_list
configuration: driver=pcieport
resources: irq:47 memory:e6c00000-e6cfffff
*-firewire
description: FireWire (IEEE 1394)
product: O2 Micro, Inc.
vendor: O2 Micro, Inc.
physical id: 0
bus info: pci@0000:0b:00.0
version: 05
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress ohci bus_master cap_list
configuration: driver=firewire_ohci latency=0
resources: irq:17 memory:e6c30000-e6c30fff
*-generic
description: SD Host controller
product: O2 Micro, Inc.
vendor: O2 Micro, Inc.
physical id: 0.1
bus info: pci@0000:0b:00.1
version: 05
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=sdhci-pci latency=0
resources: irq:18 memory:e6c20000-e6c201ff
*-storage UNCLAIMED
description: Mass storage controller
product: O2 Micro, Inc.
vendor: O2 Micro, Inc.
physical id: 0.2
bus info: pci@0000:0b:00.2
version: 05
width: 32 bits
clock: 33MHz
capabilities: storage pm msi pciexpress bus_master cap_list
configuration: latency=0
resources: memory:e6c10000-e6c103ff memory:e6c00000-e6c003ff
*-usb:1
description: USB Controller
product: Cougar Point USB Enhanced Host Controller #1
vendor: Intel Corporation
physical id: 1d
bus info: pci@0000:00:1d.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: pm debug ehci bus_master cap_list
configuration: driver=ehci_hcd latency=0
resources: irq:17 memory:e6e50000-e6e503ff
*-isa
description: ISA bridge
product: Cougar Point LPC Controller
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: isa bus_master cap_list
configuration: latency=0
*-storage
description: RAID bus controller
product: Mobile 82801 SATA RAID Controller
vendor: Intel Corporation
physical id: 1f.2
bus info: pci@0000:00:1f.2
logical name: scsi0
logical name: scsi1
version: 04
width: 32 bits
clock: 66MHz
capabilities: storage msi pm bus_master cap_list emulated
configuration: driver=ahci latency=0
resources: irq:49 ioport:50d0(size=8) ioport:50c0(size=4)
ioport:50b0(size=8) ioport:50a0(size=4) ioport:5060(size=32)
memory:e6e40000-e6e407ff
*-disk
description: ATA Disk
product: ST9500420AS
vendor: Seagate
physical id: 0
bus info: scsi@0:0.0.0
logical name: /dev/sda
version: D005
serial: 5VJDRXYT
size: 465GiB (500GB)
capabilities: partitioned partitioned:dos
configuration: ansiversion=5 signature=b139daa5
*-volume:0
description: Windows FAT volume
vendor: DELL 4.1
physical id: 1
bus info: scsi@0:0.0.0,1
logical name: /dev/sda1
version: FAT16
serial: 5450-4444
size: 39MiB
capacity: 39MiB
capabilities: primary fat initialized
configuration: FATs=2 filesystem=fat label=DellUtility
*-volume:1
description: Windows NTFS volume
physical id: 2
bus info: scsi@0:0.0.0,2
logical name: /dev/sda2
version: 3.1
serial: 8ec5-6f45
size: 743MiB
capacity: 752MiB
capabilities: primary bootable ntfs initialized
configuration: clustersize=4096 created=2011-09-25 05:08:00
filesystem=ntfs label=RECOVERY state=clean
*-volume:2
description: Windows NTFS volume
physical id: 3
bus info: scsi@0:0.0.0,3
logical name: /dev/sda3
version: 3.1
serial: f66f8f0d-7e90-8e42-a56d-5c6108fe36a9
size: 214GiB
capacity: 214GiB
capabilities: primary ntfs initialized
configuration: clustersize=4096 created=2011-09-25 05:08:03
filesystem=ntfs label=OS state=clean
*-volume:3
description: Extended partition
physical id: 4
bus info: scsi@0:0.0.0,4
logical name: /dev/sda4
size: 250GiB
capacity: 250GiB
capabilities: primary extended partitioned
partitioned:extended
*-logicalvolume:0
description: Linux swap / Solaris partition
physical id: 5
logical name: /dev/sda5
capacity: 17GiB
capabilities: nofs
*-logicalvolume:1
description: Linux filesystem partition
physical id: 6
logical name: /dev/sda6
logical name: /
capacity: 232GiB
configuration: mount.fstype=ext3
mount.options=rw,relatime,errors=remount-ro,commit=5,barrier=0,data=ordered
state=mounted
*-cdrom
description: DVD-RAM writer
product: DVD+-RW TS-U633J
vendor: TSSTcorp
physical id: 1
bus info: scsi@1:0.0.0
logical name: /dev/cdrom
logical name: /dev/cdrw
logical name: /dev/dvd
logical name: /dev/dvdrw
logical name: /dev/scd0
logical name: /dev/sr0
version: D600
capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
configuration: ansiversion=5 status=nodisc
*-serial UNCLAIMED
description: SMBus
product: Cougar Point SMBus Controller
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 04
width: 64 bits
clock: 33MHz
configuration: latency=0
resources: memory:e6e30000-e6e300ff ioport:5040(size=32)
*-battery
product: DELL V57XN18
vendor: Samsung SDI
physical id: 1
version: 08/31/2011
serial: BC41
slot: Sys. Battery Bay
capacity: 99900mWh
configuration: voltage=11.1V
aranjbar@aranjbar-Latitude-E6520:/etc/modprobe.d$
aranjbar@aranjbar-Latitude-E6520:/etc/modprobe.d$ lspci
00:00.0 Host bridge: Intel Corporation Sandy Bridge DRAM Controller (rev 09)
00:01.0 PCI bridge: Intel Corporation Sandy Bridge PCI Express Root Port (rev
09)
00:02.0 VGA compatible controller: Intel Corporation Sandy Bridge Integrated
Graphics Controller (rev 09)
00:16.0 Communication controller: Intel Corporation Cougar Point HECI
Controller #1 (rev 04)
00:19.0 Ethernet controller: Intel Corporation 82579LM Gigabit Network
Connection (rev 04)
00:1a.0 USB Controller: Intel Corporation Cougar Point USB Enhanced Host
Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation Cougar Point High Definition Audio
Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation Cougar Point PCI Express Root Port 1 (rev
b4)
00:1c.1 PCI bridge: Intel Corporation Cougar Point PCI Express Root Port 2 (rev
b4)
00:1c.2 PCI bridge: Intel Corporation Cougar Point PCI Express Root Port 3 (rev
b4)
00:1c.3 PCI bridge: Intel Corporation Cougar Point PCI Express Root Port 4 (rev
b4)
00:1c.5 PCI bridge: Intel Corporation Cougar Point PCI Express Root Port 6 (rev
b4)
00:1d.0 USB Controller: Intel Corporation Cougar Point USB Enhanced Host
Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation Cougar Point LPC Controller (rev 04)
00:1f.2 RAID bus controller: Intel Corporation Mobile 82801 SATA RAID
Controller (rev 04)
00:1f.3 SMBus: Intel Corporation Cougar Point SMBus Controller (rev 04)
01:00.0 VGA compatible controller: nVidia Corporation Device 1056 (rev a1)
01:00.1 Audio device: nVidia Corporation Device 0e08 (rev a1)
03:00.0 Network controller: Intel Corporation 6000 Series Gen2 (rev 34)
0b:00.0 FireWire (IEEE 1394): O2 Micro, Inc. Device 13f7 (rev 05)
0b:00.1 SD Host controller: O2 Micro, Inc. Device 8321 (rev 05)
0b:00.2 Mass storage controller: O2 Micro, Inc. Device 8331 (rev 05)
aranjbar@aranjbar-Latitude-E6520:/etc/modprobe.d$
aranjbar@aranjbar-Latitude-E6520:/etc/modprobe.d$ iwconfig
lo no wireless extensions.
eth0 no wireless extensions.
aranjbar@aranjbar-Latitude-E6520:/etc/modprobe.d$
ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-30-generic 2.6.35-30.60
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-30.60-generic 2.6.35.13
Uname: Linux 2.6.35-30-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: aranjbar 1629 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xe6e60000 irq 50'
Mixer name : 'IDT ID 76e7'
Components : 'HDA:111d76e7,10280494,00100102'
Controls : 5
Simple ctrls : 3
Card1.Amixer.info:
Card hw:1 'NVidia'/'HDA NVidia at 0xe5080000 irq 17'
Mixer name : 'Nvidia GPU 1c HDMI/DP'
Components : 'HDA:10de001c,10281494,00100100'
Controls : 4
Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Date: Fri Oct 21 14:35:44 2011
HibernationDevice: RESUME=UUID=4246a9ca-6a61-4faa-b365-87f1db5c5782
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: Dell Inc. Latitude E6520
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-30-generic
root=UUID=167c1fea-e41a-40d5-88af-dbe371383392 ro quiet splash
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38.6
SourcePackage: linux
dmi.bios.date: 07/11/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 0J4TFW
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA06:bd07/11/2011:svnDellInc.:pnLatitudeE6520:pvr01:rvnDellInc.:rn0J4TFW:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6520
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug kernel-uncat maverick needs-upstream-testing
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/879687
Title:
reboot, restart, shutdown doesn't work on Dell Latitude 6520
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/879687/+subscriptions
--
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
