Mark,

Em 28-10-2011 08:14, Mark Shuttleworth escreveu:
> We cannot build an interface that supports every conceivable option that
> any given user might want. We simply cannot.
It's truth. We cannot do this. But do you agree that with a "locked" UI 
it's much hardier to reach more people? I think customization is the 
point. The software needs to adjust itself to the user, not the inverse.

A very factual point: minimize windows when clicking in the launcher 
icon. That is bug #733349 (which has 133 affected people and 7 duplicates).

You (design team) simply said "the design and user-interaction 
discussion does not agree with this". Two questions:

1. Why? This was not explained. This is the great issue discussed here: 
we (community) don't know what are the design concepts and ideas behind 
unity. And in situations like this, we simply get a "won't fix" without 
aparent reason.

2. Are the features and options for you, design team, or for users? Do 
you agree that a bug with 133 people who claim to be affected, with 196 
comments and 7 duplicates is a significant thing? But again: all of us 
simply got a "no", and not a why.

I understand that you (unity developers) have a lot of bugs to solve and 
things to polish that are more important than adding a new feature, but 
keep reading...
> Now, if I spent all day defending, explaining, and responding to every
> request, we'd get nothing done.'
Agreed. But I really think we deserve some explanations, and not bugs 
closed as "won't fix" and that's it. All you need to do is to write one 
or two sentences that explain why it was closed.
> Step back and think for a minute
> about the opportunity in front of us - to bring free software to a much,
> much wider audience.
Ok. I'll do so keeping the bug I cited above in mind (bug #733349).
> Is the thing you're demanding so important that it
> should come before that?
Obviously it's not. But it's a *way* to bring free software to a much 
wider audience (customization for those that want it, migration from 
other OS made simpler).
> Have you figured out what you can offer in
> exchange? Are you willing to do the work yourself?
>
Yes, I'm ready to do so. At truth, I've already done. It's an option is 
cssm, disabled by default, that allows users to enable this 
funcionality. But I get a big "no", again, without reason. See 
https://code.launchpad.net/~marcobiscaro2112/unity/fixes-733349/+merge/61473

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https://bugs.launchpad.net/bugs/882274

Title:
  Community engagement is broken

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