** Description changed: Description: Ubuntu 11.10 Release: 11.10 This is a very serious bug most likely in cups itself. Any printer connected either over a network or directly onto the machine can be found, but will not print. The print job stays in the queue forever. - There are many reports of this, but most people thing it's just their + There are many reports of this, but most people think it's just their own printer. Below are posts I made to other sites on this issue. ----------------------------- I'm getting the same issues and it seems to be printer independent. My printer is an HP Stylus 415. It worked fine on Natty, but on 11.04 I can set it up on the network but nothing will print to it. This is in the cups log: /var/log/cups/error_log D [18/Oct/2011:22:59:28 -0400] [Job 30] Getting supported attributes... D [18/Oct/2011:22:59:28 -0400] [Job 30] Get-Printer-Attributes: server-error-internal-error (Unknown) D [18/Oct/2011:22:59:28 -0400] [Job 30] Get-Printer-Attributes returned server-error-internal-error. E [18/Oct/2011:22:59:28 -0400] [Job 30] Unable to get printer status. This is also in the system log: /var/log/syslog Oct 19 19:50:40 odyssey kernel: [38119.579286] type=1400 audit(1319068240.145:24): apparmor="STATUS" operation="profile_replace" name="/usr/lib/cups/backend/cups-pdf" pid=4528 comm="apparmor_parser" Oct 19 19:50:40 odyssey kernel: [38119.580556] type=1400 audit(1319068240.149:25): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/cupsd" pid=4528 comm="apparmor_parser" Oct 19 19:50:40 odyssey udev-configure-printer: add /module/lp Oct 19 19:50:40 odyssey udev-configure-printer: Failed to get parent ----------------------------- I have now tried an old HP DeskJet-880C directly to the USB port. I can configure it fine, but it won't print. This is the same results I get from my network printer an Epson NX415, as I mention above. So it seems not to be printer drivers or a connection issue. I'm betting there is a problem with the cups server itself. I compared the /etc/cups/cupsd.conf with the one on an older machine which has Kubuntu 10.04 on it and except for a few minor things they were exactly the same. I even swapped the old version to the new release with no changes. I burned 11.10 onto a thumb drive and booted it from my eeePC 900 and guess what? Yup, the printer doesn't work from there either. There is definitely something wrong with cups itself. ----------------------------- I am very surprised that this even made it out to a release of Kubuntu which is what I use. It may be happening to other variations of Ubuntu also, but this I have not tried. ----------------------------- Edit: Below is what happens after I try to print. It keeps going periodically for some time after I have canceled the print job. $ sudo tcpdump -i eth0 -vvn tcp port 631 - [sudo] password for xxxxxxxx: + [sudo] password for xxxxxxxx: tcpdump: listening on eth0, link-type EN10MB (Ethernet), capture size 65535 bytes 18:55:05.723564 IP (tos 0x0, ttl 64, id 3643, offset 0, flags [DF], proto TCP (6), length 60) - 192.168.1.105.41323 > 192.168.1.126.631: Flags [S], cksum 0x8466 (incorrect -> 0xbb90), seq 967441230, win 14600, options [mss 1460,sackOK,TS val 14742901 ecr 0,nop,wscale 6], length 0 + 192.168.1.105.41323 > 192.168.1.126.631: Flags [S], cksum 0x8466 (incorrect -> 0xbb90), seq 967441230, win 14600, options [mss 1460,sackOK,TS val 14742901 ecr 0,nop,wscale 6], length 0 18:55:05.723960 IP (tos 0x0, ttl 64, id 0, offset 0, flags [DF], proto TCP (6), length 60) - 192.168.1.126.631 > 192.168.1.105.41323: Flags [S.], cksum 0xfa1d (correct), seq 4196584152, ack 967441231, win 5792, options [mss 1460,sackOK,TS val 407635588 ecr 14742901,nop,wscale 4], length 0 + 192.168.1.126.631 > 192.168.1.105.41323: Flags [S.], cksum 0xfa1d (correct), seq 4196584152, ack 967441231, win 5792, options [mss 1460,sackOK,TS val 407635588 ecr 14742901,nop,wscale 4], length 0 18:55:05.724002 IP (tos 0x0, ttl 64, id 3644, offset 0, flags [DF], proto TCP (6), length 52) - 192.168.1.105.41323 > 192.168.1.126.631: Flags [.], cksum 0x845e (incorrect -> 0x3ea2), seq 1, ack 1, win 229, options [nop,nop,TS val 14742901 ecr 407635588], length 0 + 192.168.1.105.41323 > 192.168.1.126.631: Flags [.], cksum 0x845e (incorrect -> 0x3ea2), seq 1, ack 1, win 229, options [nop,nop,TS val 14742901 ecr 407635588], length 0 18:55:05.724303 IP (tos 0x0, ttl 64, id 3645, offset 0, flags [DF], proto TCP (6), length 211) - 192.168.1.105.41323 > 192.168.1.126.631: Flags [P.], cksum 0x5733 (correct), seq 1:160, ack 1, win 229, options [nop,nop,TS val 14742901 ecr 407635588], length 159 + 192.168.1.105.41323 > 192.168.1.126.631: Flags [P.], cksum 0x5733 (correct), seq 1:160, ack 1, win 229, options [nop,nop,TS val 14742901 ecr 407635588], length 159 18:55:05.724352 IP (tos 0x0, ttl 64, id 3646, offset 0, flags [DF], proto TCP (6), length 648) - 192.168.1.105.41323 > 192.168.1.126.631: Flags [P.], cksum 0x6142 (correct), seq 160:756, ack 1, win 229, options [nop,nop,TS val 14742901 ecr 407635588], length 596 + 192.168.1.105.41323 > 192.168.1.126.631: Flags [P.], cksum 0x6142 (correct), seq 160:756, ack 1, win 229, options [nop,nop,TS val 14742901 ecr 407635588], length 596 18:55:05.724708 IP (tos 0x0, ttl 64, id 52317, offset 0, flags [DF], proto TCP (6), length 52) - 192.168.1.126.631 > 192.168.1.105.41323: Flags [.], cksum 0x3d3b (correct), seq 1, ack 160, win 429, options [nop,nop,TS val 407635588 ecr 14742901], length 0 + 192.168.1.126.631 > 192.168.1.105.41323: Flags [.], cksum 0x3d3b (correct), seq 1, ack 160, win 429, options [nop,nop,TS val 407635588 ecr 14742901], length 0 18:55:05.724802 IP (tos 0x0, ttl 64, id 52318, offset 0, flags [DF], proto TCP (6), length 52) - 192.168.1.126.631 > 192.168.1.105.41323: Flags [.], cksum 0x3a9c (correct), seq 1, ack 756, win 504, options [nop,nop,TS val 407635588 ecr 14742901], length 0 + 192.168.1.126.631 > 192.168.1.105.41323: Flags [.], cksum 0x3a9c (correct), seq 1, ack 756, win 504, options [nop,nop,TS val 407635588 ecr 14742901], length 0 18:55:05.736123 IP (tos 0x0, ttl 64, id 52319, offset 0, flags [DF], proto TCP (6), length 52) - 192.168.1.126.631 > 192.168.1.105.41323: Flags [F.], cksum 0x3a9a (correct), seq 1, ack 756, win 504, options [nop,nop,TS val 407635589 ecr 14742901], length 0 + 192.168.1.126.631 > 192.168.1.105.41323: Flags [F.], cksum 0x3a9a (correct), seq 1, ack 756, win 504, options [nop,nop,TS val 407635589 ecr 14742901], length 0 18:55:05.738398 IP (tos 0x0, ttl 64, id 3647, offset 0, flags [DF], proto TCP (6), length 52) - 192.168.1.105.41323 > 192.168.1.126.631: Flags [.], cksum 0x845e (incorrect -> 0x3ba9), seq 756, ack 2, win 229, options [nop,nop,TS val 14742905 ecr 407635589], length 0 + 192.168.1.105.41323 > 192.168.1.126.631: Flags [.], cksum 0x845e (incorrect -> 0x3ba9), seq 756, ack 2, win 229, options [nop,nop,TS val 14742905 ecr 407635589], length 0 18:55:15.736570 IP (tos 0x0, ttl 64, id 3648, offset 0, flags [DF], proto TCP (6), length 211) - 192.168.1.105.41323 > 192.168.1.126.631: Flags [P.], cksum 0x4a77 (correct), seq 756:915, ack 2, win 229, options [nop,nop,TS val 14745404 ecr 407635589], length 159 + 192.168.1.105.41323 > 192.168.1.126.631: Flags [P.], cksum 0x4a77 (correct), seq 756:915, ack 2, win 229, options [nop,nop,TS val 14745404 ecr 407635589], length 159 18:55:15.736615 IP (tos 0x0, ttl 64, id 3649, offset 0, flags [DF], proto TCP (6), length 648) - 192.168.1.105.41323 > 192.168.1.126.631: Flags [P.], cksum 0x5486 (correct), seq 915:1511, ack 2, win 229, options [nop,nop,TS val 14745404 ecr 407635589], length 596 + 192.168.1.105.41323 > 192.168.1.126.631: Flags [P.], cksum 0x5486 (correct), seq 915:1511, ack 2, win 229, options [nop,nop,TS val 14745404 ecr 407635589], length 596 18:55:15.736872 IP (tos 0x0, ttl 64, id 0, offset 0, flags [DF], proto TCP (6), length 40) - 192.168.1.126.631 > 192.168.1.105.41323: Flags [R], cksum 0xc2c8 (correct), seq 4196584154, win 0, length 0 + 192.168.1.126.631 > 192.168.1.105.41323: Flags [R], cksum 0xc2c8 (correct), seq 4196584154, win 0, length 0 18:55:15.736978 IP (tos 0x0, ttl 64, id 0, offset 0, flags [DF], proto TCP (6), length 40) - 192.168.1.126.631 > 192.168.1.105.41323: Flags [R], cksum 0xc2c8 (correct), seq 4196584154, win 0, length 0 + 192.168.1.126.631 > 192.168.1.105.41323: Flags [R], cksum 0xc2c8 (correct), seq 4196584154, win 0, length 0 ^C 13 packets captured 13 packets received by filter 0 packets dropped by kernel
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/883585 Title: Kubuntu 11.10 -- Printers found but cannot print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/883585/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
