Public bug reported: This is an HP TouchSmart 320, model number 320-1200m.
Sound to headphone jack works properly, but sound to built-in speakers does not work. I have installed Windows, and with Windows 7 installed, all audio hardware works properly, so this isn't a hardware fault. I've looked at https://help.ubuntu.com/community/HdaIntelSoundHowto and have been unable to find my card in http://www.kernel.org/doc/Documentation/sound/alsa/HD-Audio-Models.txt . I have tried adding almost every conceivable model in the line "options snd-hda-intel model=MODEL" line I added to /etc/modprobe.d/alsa- base.conf. I've gone to Control Center -> Sound Preferences to attempt settings that make sound work. The "Hardware" tab shows one device: "Internal Audio 1 Output / 1 Input Analog Stereo Duplex." There are two output profiles listed in the selection box at the bottom of the tag: Analog Stereo Duplex and Analog Stereo Output. Neither cause sound to emit from the speakers. I've also run alsamixer on the command-line and ensured that everything is set to maximum and nothing is muted. I have the same symptoms in 11.04 and 11.10. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: alsa-base 1.0.24+dfsg-0ubuntu2 ProcVersionSignature: Ubuntu 3.0.0-12.20-generic-pae 3.0.4 Uname: Linux 3.0.0-12-generic-pae i686 NonfreeKernelModules: fglrx AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. AplayDevices: **** List of PLAYBACK Hardware Devices **** card 0: Generic [HD-Audio Generic], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 ApportVersion: 1.23-0ubuntu4 Architecture: i386 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: Generic [HD-Audio Generic], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: mpower 1668 F.... pulseaudio Card0.Amixer.info: Card hw:0 'Generic'/'HD-Audio Generic at 0xfeb40000 irq 16' Mixer name : 'IDT 92HD91BXX' Components : 'HDA:111d76e0,103c2acb,00100102' Controls : 14 Simple ctrls : 9 Date: Thu Nov 10 11:10:12 2011 InstallationMedia: Ubuntu-Server 11.10 "Oneiric Ocelot" - Release i386 (20111011) PackageArchitecture: all ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed Symptom_Card: Internal Audio - HD-Audio Generic Symptom_Jack: Speaker, Front Symptom_Type: Only some of outputs are working Title: [320-1020m, IDT 92HD91BXX, Speaker, Front] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/23/2011 dmi.bios.vendor: AMI dmi.bios.version: 7.07 dmi.board.asset.tag: 2MD1400942 dmi.board.name: 2ACB dmi.board.vendor: PEGATRON CORPORATION dmi.board.version: 1.03 dmi.chassis.asset.tag: 2MD1400942 dmi.chassis.type: 3 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnAMI:bvr7.07:bd08/23/2011:svnHewlett-Packard:pn320-1020m:pvr:rvnPEGATRONCORPORATION:rn2ACB:rvr1.03:cvnHewlett-Packard:ct3:cvr: dmi.product.name: 320-1020m dmi.sys.vendor: Hewlett-Packard ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: apport-bug i386 oneiric running-unity -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/888703 Title: [320-1020m, IDT 92HD91BXX, Speaker, Front] Playback problem To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/888703/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
