On 19/11/11 04:46, Dwayne Litzenberger wrote: > You're absolutely right: You can't always please everybody; you have > to prioritize. What worries me is that Mark Shuttleworth has stated, > fairly explicitly, that Ubuntu users are not a priority:
Hold on a sec. You're extrapolating from the fact that we run usability tests on non-Ubuntu users to the idea that we somehow don't care about Ubuntu users. That's nonsense: Unity is user-tested every day by all the engineers working on it, and all of the Ubuntu community, who between them file thousands of bugs, of which thousands get fixed. Linux has always been tested by Linux users. And we have tools to learn from that testing and improve. This tool, the bug tracker, is one of them. And Sebastien has shown how amazingly well the needs of people who use bug trackers are being served. There are many people who use Linux heavily who describe Unity as the best thing that happened to their interface. You may not be one of them, but to deny their existence is to exclude yourself from the realm of reasonable discussion. > That's so brain-damaged that I'm still in denial about it, despite my own > bad experiences, and despite the words being right there for all to see. > How could anyone think it's possible to develop a great interface without > actually paying close attention to the people who spend countless *weeks* > actually using it? It doesn't make any sense. As Sebastien showed, the team does pay close attention to the needs of those users. They just don't always fix the particular issue that might be trouble *you*, *first*. Now, please choose between constructive participation, helping to fix the issues where we are in perfect agreement on the issue and the fix, or going elsewhere. There are many areas where Unity can be improved, where your idea of an improvement and my idea of an improvement are completely in sync. I would ask you to help get those things done, and I'm sure the result will be satisfying for you. Mark -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/882274 Title: Community engagement is broken To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/882274/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
