Hi,
yes it was after I upgraded to 11.10. However I did eventually sort the
problem, don't ask me how, it took ages and thousands of clicks. I think I
will be careful upgrading in the future and certainly won't upgrade at the
first opportunity.
thanks for your interest
regards
David

On Thu, Nov 24, 2011 at 1:22 PM, Michael Nagel
<[email protected]>wrote:

> please provide more information, eg make and model of the scanner
>
> did you upgrade your ubuntu installation at some point? did it stop
> working after upgrading?
>
> ** Changed in: simple-scan (Ubuntu)
>       Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/828985
>
> Title:
>  unable to connect to scanner
>
> Status in “simple-scan” package in Ubuntu:
>  Incomplete
>
> Bug description:
>  I ran ubuntu beside windows xp and simple scan worked. Now I have only
>  ubuntu it doesn't work, when i boot the machine the scanner light
>  briefly comes on then goes off while booting up. When i try to scan I
>  get the message "unable to connect scanner"
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 11.04
>  Package: simple-scan 2.32.0.1-0ubuntu2
>  ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
>  Uname: Linux 2.6.38-10-generic i686
>  NonfreeKernelModules: nvidia
>  Architecture: i386
>  CurrentDmesg:
>   [   24.010231] udlfb: released /dev/fb0 user=1 count=0
>   [   24.846349] EXT4-fs (sda1): re-mounted. Opts:
> errors=remount-ro,user_xattr,commit=0
>   [   30.400014] eth0: no IPv6 routers present
>   [   30.580396] EXT4-fs (sda1): re-mounted. Opts:
> errors=remount-ro,user_xattr,commit=0
>  Date: Thu Aug 18 19:32:26 2011
>  DriverPackageVersions:
>   libsane 1.0.22-2ubuntu1
>   libsane-extras N/A
>   hplip 3.11.1-2ubuntu2
>   hpoj N/A
>  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386
> (20110427.1)
>  MachineType: Compaq Presario 061 EP150AA-ABU SR1729UK GB610
>  ProcEnviron:
>   LANGUAGE=en_IE:en
>   LANG=en_IE.UTF-8
>   SHELL=/bin/bash
>  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-10-generic
> root=UUID=1ddfa747-f00e-4a70-b7e3-6f43665fa9ef ro quiet splash vt.handoff=7
>  SimpleScanLog:
>
>  SourcePackage: simple-scan
>  UpgradeStatus: No upgrade log present (probably fresh install)
>  dmi.bios.date: 01/12/2006
>  dmi.bios.vendor: Phoenix Technologies, LTD
>  dmi.bios.version: 3.12
>  dmi.board.name: LITHIUM
>  dmi.board.vendor: ASUSTek Computer INC.
>  dmi.board.version: 1.04
>  dmi.chassis.type: 3
>  dmi.chassis.version: 1111
>  dmi.modalias:
> dmi:bvnPhoenixTechnologies,LTD:bvr3.12:bd01/12/2006:svnCompaqPresario061:pnEP150AA-ABUSR1729UKGB610:pvr0nx0411RE101LITHI00:rvnASUSTekComputerINC.:rnLITHIUM:rvr1.04:cvn:ct3:cvr1111:
>  dmi.product.name: EP150AA-ABU SR1729UK GB610
>  dmi.product.version: 0nx0411RE101LITHI00
>  dmi.sys.vendor: Compaq Presario 061
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/828985/+subscriptions
>

-- 
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Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/828985

Title:
  unable to connect to scanner

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/828985/+subscriptions

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