Thanks for the logs. I am marking again this report as "Confirmed", as
per the input from Brian Figg.
Thanks again for making Ubuntu better!
** Description changed:
The modem is recognized but when initiating connection in Network
Manager it immediately fails to connect.
- Modem is recognized bu usb_modeswitch and the log seems ok.
- Syslog indicates that there's some problem communicating with the modem.
+ Modem is recognized by usb_modeswitch and the log seems ok.
+ Syslog indicates that there's some problem communicating with the modem (it
hangs up unexpectedly).
- The modem worked on 11.04.
+ The modem worked on 11.04. Upgrading to the latest development version
+ does not fix the bug.
+
+ A relevant extract of the log files is:
+ modem-manager[2392]: <debug> [1322671573.872624] [mm-at-serial-port.c:298]
debug_log(): (ttyUSB0): --> 'ATD*99***1#<CR>'
+ modem-manager[2392]: <debug> [1322671573.899074] [mm-at-serial-port.c:298]
debug_log(): (ttyUSB0): <-- '<CR><LF>CONNECT 28800000<CR><LF>'
+ modem-manager[2392]: <debug> [1322671573.899341] [mm-port.c:181]
mm_port_set_connected(): (ttyUSB0): port now connected
+ modem-manager[2392]: <info> [1322671573.899643] [mm-modem.c:742]
mm_modem_set_state(): Modem /org/freedesktop/ModemManager/Modems/0: state
changed (connecting -> connected)
+ modem-manager[2392]: <debug> [1322671573.899788] [mm-generic-gsm.c:4988]
simple_state_machine(): (ttyUSB0): simple connect state 6
+ modem-manager[2392]: <debug> [1322671573.944259] [mm-manager.c:793]
device_added(): (net/ppp0): could not get port's parent device
+ modem-manager[2392]: <debug> [1322671574.194721] [mm-at-serial-port.c:298]
debug_log(): (ttyUSB4): <-- '<CR><LF>^BOOT:40286488,0,0,0,99<CR><LF>'
+ modem-manager[2392]: <debug> [1322671575.360877] [mm-at-serial-port.c:298]
debug_log(): (ttyUSB4): <--
'<CR><LF>^RSSI:12<CR><LF><CR><LF>^CSNR:-94,-5<CR><LF>'
+ modem-manager[2392]: <debug> [1322671575.414620] [mm-serial-port.c:636]
data_available(): (ttyUSB0) unexpected port hangup!
+ modem-manager[2392]: <debug> [1322671575.414781] [mm-serial-port.c:844]
mm_serial_port_close(): (ttyUSB0) device open count is 0 (close)
+ modem-manager[2392]: <info> [1322671575.414869] [mm-serial-port.c:859]
mm_serial_port_close(): (ttyUSB0) closing serial port...
+ modem-manager[2392]: <debug> [1322671575.414962] [mm-port.c:181]
mm_port_set_connected(): (ttyUSB0): port now disconnected
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-13-generic-pae 3.0.0-13.22
ProcVersionSignature: Ubuntu 3.0.0-13.22-generic-pae 3.0.6
Uname: Linux 3.0.0-13-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: i386
ArecordDevices:
- **** List of CAPTURE Hardware Devices ****
- card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
- Subdevices: 2/2
- Subdevice #0: subdevice #0
- Subdevice #1: subdevice #1
+ **** List of CAPTURE Hardware Devices ****
+ card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
+ Subdevices: 2/2
+ Subdevice #0: subdevice #0
+ Subdevice #1: subdevice #1
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: kenny 1513 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: kenny 1513 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
- Card hw:0 'Intel'/'HDA Intel at 0xf8220000 irq 45'
- Mixer name : 'Analog Devices AD1984'
- Components : 'HDA:11d41984,17aa20d6,00100400'
- Controls : 31
- Simple ctrls : 19
+ Card hw:0 'Intel'/'HDA Intel at 0xf8220000 irq 45'
+ Mixer name : 'Analog Devices AD1984'
+ Components : 'HDA:11d41984,17aa20d6,00100400'
+ Controls : 31
+ Simple ctrls : 19
Card29.Amixer.info:
- Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw
7MHT25WW-1.03'
- Mixer name : 'ThinkPad EC 7MHT25WW-1.03'
- Components : ''
- Controls : 1
- Simple ctrls : 1
+ Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw
7MHT25WW-1.03'
+ Mixer name : 'ThinkPad EC 7MHT25WW-1.03'
+ Components : ''
+ Controls : 1
+ Simple ctrls : 1
Card29.Amixer.values:
- Simple mixer control 'Console',0
- Capabilities: pswitch pswitch-joined penum
- Playback channels: Mono
- Mono: Playback [on]
+ Simple mixer control 'Console',0
+ Capabilities: pswitch pswitch-joined penum
+ Playback channels: Mono
+ Mono: Playback [on]
Date: Wed Nov 30 07:38:41 2011
HibernationDevice: RESUME=UUID=545bf5b5-c496-488d-8c9f-a3889386d574
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
MachineType: LENOVO 766734G
PccardctlIdent:
- Socket 0:
- no product info available
+ Socket 0:
+ no product info available
PccardctlStatus:
- Socket 0:
- no card
+ Socket 0:
+ no card
ProcEnviron:
- PATH=(custom, no user)
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+ PATH=(custom, no user)
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-13-generic-pae
root=UUID=36d41344-a385-41a9-af9a-2efb529c0e58 ro quiet splash vt.handoff=7
RelatedPackageVersions:
- linux-restricted-modules-3.0.0-13-generic-pae N/A
- linux-backports-modules-3.0.0-13-generic-pae N/A
- linux-firmware 1.60
+ linux-restricted-modules-3.0.0-13-generic-pae N/A
+ linux-backports-modules-3.0.0-13-generic-pae N/A
+ linux-firmware 1.60
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/30/2008
dmi.bios.vendor: LENOVO
dmi.bios.version: 7NETB3WW (2.13 )
dmi.board.name: 766734G
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvr7NETB3WW(2.13):bd04/30/2008:svnLENOVO:pn766734G:pvrThinkPadX61s:rvnLENOVO:rn766734G:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 766734G
dmi.product.version: ThinkPad X61s
dmi.sys.vendor: LENOVO
** Summary changed:
- Huawei E367 3g modem not working
+ [Huawei E367] cannot connect to 3G
** Changed in: network-manager (Ubuntu)
Status: Incomplete => Confirmed
** Tags added: regression-release
** Description changed:
The modem is recognized but when initiating connection in Network
Manager it immediately fails to connect.
Modem is recognized by usb_modeswitch and the log seems ok.
Syslog indicates that there's some problem communicating with the modem (it
hangs up unexpectedly).
- The modem worked on 11.04. Upgrading to the latest development version
- does not fix the bug.
+ Upgrading to the latest development version of NetworkManager does not
+ fix the bug.
A relevant extract of the log files is:
modem-manager[2392]: <debug> [1322671573.872624] [mm-at-serial-port.c:298]
debug_log(): (ttyUSB0): --> 'ATD*99***1#<CR>'
modem-manager[2392]: <debug> [1322671573.899074] [mm-at-serial-port.c:298]
debug_log(): (ttyUSB0): <-- '<CR><LF>CONNECT 28800000<CR><LF>'
modem-manager[2392]: <debug> [1322671573.899341] [mm-port.c:181]
mm_port_set_connected(): (ttyUSB0): port now connected
modem-manager[2392]: <info> [1322671573.899643] [mm-modem.c:742]
mm_modem_set_state(): Modem /org/freedesktop/ModemManager/Modems/0: state
changed (connecting -> connected)
modem-manager[2392]: <debug> [1322671573.899788] [mm-generic-gsm.c:4988]
simple_state_machine(): (ttyUSB0): simple connect state 6
modem-manager[2392]: <debug> [1322671573.944259] [mm-manager.c:793]
device_added(): (net/ppp0): could not get port's parent device
modem-manager[2392]: <debug> [1322671574.194721] [mm-at-serial-port.c:298]
debug_log(): (ttyUSB4): <-- '<CR><LF>^BOOT:40286488,0,0,0,99<CR><LF>'
modem-manager[2392]: <debug> [1322671575.360877] [mm-at-serial-port.c:298]
debug_log(): (ttyUSB4): <--
'<CR><LF>^RSSI:12<CR><LF><CR><LF>^CSNR:-94,-5<CR><LF>'
modem-manager[2392]: <debug> [1322671575.414620] [mm-serial-port.c:636]
data_available(): (ttyUSB0) unexpected port hangup!
modem-manager[2392]: <debug> [1322671575.414781] [mm-serial-port.c:844]
mm_serial_port_close(): (ttyUSB0) device open count is 0 (close)
modem-manager[2392]: <info> [1322671575.414869] [mm-serial-port.c:859]
mm_serial_port_close(): (ttyUSB0) closing serial port...
modem-manager[2392]: <debug> [1322671575.414962] [mm-port.c:181]
mm_port_set_connected(): (ttyUSB0): port now disconnected
+
+ == Regression details ==
+ Discovered in version: 11.10
+ Last known good version: 11.04
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-13-generic-pae 3.0.0-13.22
ProcVersionSignature: Ubuntu 3.0.0-13.22-generic-pae 3.0.6
Uname: Linux 3.0.0-13-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
Subdevices: 2/2
Subdevice #0: subdevice #0
Subdevice #1: subdevice #1
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: kenny 1513 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf8220000 irq 45'
Mixer name : 'Analog Devices AD1984'
Components : 'HDA:11d41984,17aa20d6,00100400'
Controls : 31
Simple ctrls : 19
Card29.Amixer.info:
Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw
7MHT25WW-1.03'
Mixer name : 'ThinkPad EC 7MHT25WW-1.03'
Components : ''
Controls : 1
Simple ctrls : 1
Card29.Amixer.values:
Simple mixer control 'Console',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Date: Wed Nov 30 07:38:41 2011
HibernationDevice: RESUME=UUID=545bf5b5-c496-488d-8c9f-a3889386d574
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
MachineType: LENOVO 766734G
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-13-generic-pae
root=UUID=36d41344-a385-41a9-af9a-2efb529c0e58 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.0.0-13-generic-pae N/A
linux-backports-modules-3.0.0-13-generic-pae N/A
linux-firmware 1.60
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/30/2008
dmi.bios.vendor: LENOVO
dmi.bios.version: 7NETB3WW (2.13 )
dmi.board.name: 766734G
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvr7NETB3WW(2.13):bd04/30/2008:svnLENOVO:pn766734G:pvrThinkPadX61s:rvnLENOVO:rn766734G:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 766734G
dmi.product.version: ThinkPad X61s
dmi.sys.vendor: LENOVO
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https://bugs.launchpad.net/bugs/898033
Title:
[Huawei E367] cannot connect to 3G
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https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/898033/+subscriptions
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