On 1/14/2012 16:37, Till Kamppeter wrote:
> I need some more information to find out how to fix this problem. Run
> the following commands in a terminal window, also with the printer
> connected and turned on:
>
> sudo modprobe usblp
> lsmod | grep usb
> sudo usb_printerid /dev/usb/lp0
> sudo usb_printerid /dev/usb/lp1
>
> Post all the output here. Run also these commands
w8@w8-FJ463AAR-ABA-a6528p:~$ sudo modprobe usblp

w8@w8-FJ463AAR-ABA-a6528p:~$ lsmod | grep usb
usblp                  17833  0
usb_storage            44173  4

w8@w8-FJ463AAR-ABA-a6528p:~$ sudo usb_printerid /dev/usb/lp0
GET_DEVICE_ID string:
tDD�a�a�a@P�td<$<$<$�s�sQ�tdR�td�a�a�a�X���x��|ͺ����?�X���GNU��=���y��%��M�����Kx����X������
                                           �
                                            
Kx���H6l�0���|�@���0���������Mx�XHx��%���4#����x���Є��y������4#�����t��Mx�<��:��y��%�
 
m�x���8Hx�<��%�Cnp��n�p�<�0�XHx��������v������Mx�f��<��$�f��<�&���n����"��v�U,�4#�
 
��v�'��=���y���M��苣 
Kx����<���Kx�.N=����������' 
XKx�XHx�����l��������Ȇ��y������l�����t�XKx��j���k���YC�k���j�����WVx0�,���������A����{�$Ӻ�ϺU|�)�

w8@w8-FJ463AAR-ABA-a6528p:~$ sudo usb_printerid /dev/usb/lp1
Error: No such file or directory: can't open '/dev/usb/lp1'

w8@w8-FJ463AAR-ABA-a6528p:~$ sudo usb_printerid /dev/usb/lp0 > id0.txt
w8@w8-FJ463AAR-ABA-a6528p:~$ sudo usb_printerid /dev/usb/lp1 > id1.txt
Error: No such file or directory: can't open '/dev/usb/lp1'

w8@w8-FJ463AAR-ABA-a6528p:~$ sudo rmmod usblp
w8@w8-FJ463AAR-ABA-a6528p:~$
> sudo usb_printerid /dev/usb/lp0>  id0.txt
> sudo usb_printerid /dev/usb/lp1>  id1.txt
>
> and attach the two files to this bug report. Do not compress or package
> together these two files.
>
> After that run the command
>
> sudo rmmod usblp
Multiple queries produced different id0.txt files.  All are attached.  
No lp1 file existed at /dev/usb.

Re 14Jan12 message on use of the new backen - I interpreted "remove your 
print queue" to mean remove pending documents.  Not so sure that was 
what was meant.  Could it be that request was to remove all printer 
configuration data from the operating system?

For info - I dusted off an old machine with a parallel port, installed 
both Linux Mint and Ubuntu 11.0.  No difficulties getting the printer 
installed and working.

Many thanks for your assistance.


** Attachment added: "id0.txt"
   https://bugs.launchpad.net/bugs/910272/+attachment/2676625/+files/id0.txt

** Attachment added: "id0_01.txt"
   https://bugs.launchpad.net/bugs/910272/+attachment/2676626/+files/id0_01.txt

** Attachment added: "id0_02.txt"
   https://bugs.launchpad.net/bugs/910272/+attachment/2676627/+files/id0_02.txt

** Attachment added: "id0x.txt"
   https://bugs.launchpad.net/bugs/910272/+attachment/2676628/+files/id0x.txt

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/910272

Title:
  CUPS reports printer not connected

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/910272/+subscriptions

-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to