Public bug reported: I'm running 11.10 64-bit and after updating to the latest kernel (3.0.0-15-generic), I can no longer print to my Samsung SCX-4100 multi- function printer.
I can still scan without issues, but the printer is stuck in the following state: "Processing - Waiting for printer to become available." Any print jobs that are submitted, including a "test page", just stack up on the queue. I have tried the following steps, but haven't made any progress yet: 1) full reboot - all print jobs remain on the queue, but the printer remains in the "Waiting" state. 2) removed printer and re-installed - after the new printer is installed, the same issue 3) removed and re-install printer drivers - after new drivers are installed, the same issue I have attached the output of the printer troubleshooter. Also, I have my system information below. System information: Linux UbuntuJCC 3.0.0-15-generic #25-Ubuntu SMP Mon Jan 2 17:44:42 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux Printer driver information samsungmfp-driver v3.00.90-2 samsungmfp-network v3.00.90-2 samsungmfp-data v3.00.90-2 samsungmfp-scanner v3.00.90-2 Samsung Unified Linux Driver Repository <http://www.bchemnet.com/suldr/> NOTE: I can boot to the prior kernel version 3.0.0-14-generic, and my printer/scanner is fully functional. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: linux-image-3.0.0-14-generic 3.0.0-14.23 ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9 Uname: Linux 3.0.0-14-generic x86_64 NonfreeKernelModules: nvidia AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 1.23-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: jeffm 1876 F.... pulseaudio /dev/snd/controlC0: jeffm 1876 F.... pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'NVidia'/'HDA NVidia at 0xfaf78000 irq 21' Mixer name : 'Nvidia MCP77/78 HDMI' Components : 'HDA:10ec0889,14627578,00100004 HDA:10de0002,10de0101,00100000' Controls : 41 Simple ctrls : 23 Card1.Amixer.info: Card hw:1 'NVidia_1'/'HDA NVidia at 0xfcf7c000 irq 19' Mixer name : 'Nvidia GPU 14 HDMI/DP' Components : 'HDA:10de0014,10de0101,00100100' Controls : 16 Simple ctrls : 4 Date: Mon Jan 23 10:31:26 2012 HibernationDevice: RESUME=UUID=f932585c-91ce-4cfa-b37b-41f2f74414ea InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110413) IwConfig: lo no wireless extensions. eth1 no wireless extensions. MachineType: MSI MS-7578 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-14-generic root=UUID=5a221d6e-fddd-4eaa-9015-972f5a422a75 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.0.0-14-generic N/A linux-backports-modules-3.0.0-14-generic N/A linux-firmware 1.60 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to oneiric on 2011-11-28 (55 days ago) dmi.bios.date: 03/03/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.7 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: NF750-G55 (MS-7578) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.7:bd03/03/2011:svnMSI:pnMS-7578:pvr1.0:rvnMSI:rnNF750-G55(MS-7578):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.name: MS-7578 dmi.product.version: 1.0 dmi.sys.vendor: MSI ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug oneiric running-unity -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/920516 Title: Ubuntu 11.10 64-bit will not print to Samsung after latest kernel upgrade To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/920516/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
