** Description changed: - Currently, when a non-RTL locale is used, then the default settings are - with RTL controls turned off. + This is concerning the usability issue where an RTL user gets in front + of LibreOffice and doesn't find the two directionality buttons in the + toolbar (OMG!!!). He won't find them anywhere until he does 8 mouse + clicks to turn the RTL feature on: - I think that the feature is called CTL (complex text layout) but I'm not - sure so I'm going to call it RTL until I get it sorted in my mind. + Tools -> Options -> Language Settings -> Languages -> Enabled for + complex text layout (CTL) -> CTL: <Language> -> OK - The problem is that many RTL users run their desktops in non-RTL - locales. This is kind of mandatory since unity in Oneiric has some - killer RTL bugs and they are the pinnacle of a considerable amount of - bugs which make it much more realistic for RTL users to choose a LTR - desktop. For example, me and most Hebrew users run en_US. + My mom can't do this :-/ . - So these users, most RTL users, have to go in the options and turn on - the RTL support before they can use the LibreOffice suite. + This is how this happens: - I'm here to complain but I don't know what the solution is. Does it hurt - to turn RTL support on by default for all locales? + CTL is off by default in LibreOffice, and thus RTL is, too. + + As I've been briefed, this is how it gets turned on for RTL users automatically: + 1. RTL locales + 2. A language support package of one of the RTL languages is installed + + The problem is that these two triggers for CTL don't cover all the + situations where an RTL user runs LibreOffice. + + Many RTL users choose a non-RTL locale. They can also choose not to + install any of the language support packages. The presence of an RTL + language layout is all that indicates their RTL-ness :) Even when RTL + users use a friend's/public computer as guests they expect the RTL + buttons. + + Then, why make RTL off by default? Does it cost a lot of memory? Does it + have bad Karma? :) + + The expectation to have those RTL buttons is because they seem to be + always there in Microsoft Office since as far as I can remember. I never + had to turn anything on. They were always there by default. + + In order to understand the severity of this issue, let me tell you what + users do when they don't find those RTL buttons. They try to configure + the toolbar, thinking that they must be disabled there. They find them + enabled, actually. Although enabled in the toolbar, they don't appear + :-O . After that they're quite lost so they might go to the correct + Language Settings -> Languages configuration section. There, they will + not find "RTL" or "Left to right". How would they know whether to enable + the "Enhanced language support" for Asian languages or for Complex text + layout? Most users would lose a few hairs by that point. Thanks and blessings, Shahar - ProblemType: Bug - DistroRelease: Ubuntu 12.04 + ProblemType: BugDistroRelease: Ubuntu 12.04 Package: libreoffice (not installed) ProcVersionSignature: Ubuntu 3.2.0-14.23-generic 3.2.3 Uname: Linux 3.2.0-14-generic x86_64 ApportVersion: 1.91-0ubuntu1 Architecture: amd64 CasperVersion: 1.304 Date: Mon Feb 6 22:14:26 2012 LiveMediaBuild: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120206) ProcEnviron: - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/bash - SourcePackage: libreoffice + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bashSourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install)
** Summary changed: - RTL should be enabled by default in non-RTL locales + RTL (CTL) is expected to be enabled in all cases by RTL users -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/927931 Title: RTL (CTL) is expected to be enabled in all cases by RTL users To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/927931/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
