Public bug reported:
I had facebook open and it was running very very slow so I clicked the
help button and then troubleshooting and firefix crashed completely.
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: firefox 10.0.1+build1-0ubuntu0.11.10.1
ProcVersionSignature: Ubuntu 3.0.0-16.28-generic 3.0.17
Uname: Linux 3.0.0-16-generic i686
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: user 1392 F.... pulseaudio
BuildID: 20120210021051
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 17'
Mixer name : 'Analog Devices AD1981B'
Components : 'AC97a:41445374'
Controls : 26
Simple ctrls : 18
Channel: release
Date: Tue Feb 21 01:31:27 2012
ForcedLayersAccel: False
IfupdownConfig:
auto lo
iface lo inet loopback
IncompatibleExtensions:
NoScript - ID={73a6fe31-595d-460b-a920-fcc0f8843232}, Version=2.3,
minVersion=1.9a2, maxVersion=1.9.6, Location=app-profile, Type=extension,
Active=Yes
FlashGot - ID={19503e42-ca3c-4c27-b1e2-9cdb2170ee34}, Version=1.3.9,
minVersion=1.9a3, maxVersion=1.9.*, Location=app-profile, Type=extension,
Active=Yes
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
IpRoute:
default via 192.168.1.1 dev eth0 proto static
169.254.0.0/16 dev eth0 scope link metric 1000
192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.24 metric 1
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
Profiles: Profile0 (Default) - LastVersion=10.0.1/20120210021051 (Running)
PulseSinks: Error: command ['pacmd', 'list-sinks'] failed with exit code 1:
Daemon not responding.
RfKill:
RunningIncompatibleAddons: True
SourcePackage: firefox
UpgradeStatus: Upgraded to oneiric on 2012-01-25 (27 days ago)
dmi.bios.date: 12/02/2003
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A05
dmi.board.name: 0G1548
dmi.board.vendor: Dell Computer Corp.
dmi.board.version: A00
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias:
dmi:bvnDellComputerCorporation:bvrA05:bd12/02/2003:svnDellComputerCorporation:pnDimension2400:pvr:rvnDellComputerCorp.:rn0G1548:rvrA00:cvnDellComputerCorporation:ct15:cvr:
dmi.product.name: Dimension 2400
dmi.sys.vendor: Dell Computer Corporation
** Affects: firefox (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug i386 oneiric running-unity
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https://bugs.launchpad.net/bugs/937480
Title:
firefox crashes when I try to open troubleshooter in help tab
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