Thank you for the clarification, Rodney.
Here comes the cred log file from 11.10. As mentioned above the same
error happens on 11.04 but the error message is in controlpanel.log.
12.04 credentials.log (copied from bug #910163):
2011-12-30 17:52:51,785 - ubuntuone.credentials - ERROR -
CredentialsManagement: emitting CredentialsError with error_dict
dbus.Dictionary({dbus.String(u'error_message'): dbus.String(u'Problem opening
the ping_url'), dbus.String(u'detailed_error'): dbus.String(u'Traceback (most
recent call last):\n File
"/usr/lib/python2.7/dist-packages/ubuntu-sso-client/ubuntu_sso/credentials.py",
line 116, in inner\n result = yield f(self, *a, **kw)\n File
"/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line 1176, in
unwindGenerator\n "caught returnValue being used in a non-generator" %
(f,))\nTypeError: inlineCallbacks requires <function _ping_url at 0x145d7d0> to
produce a generator; insteadcaught returnValue being used in a
non-generator\n')}, signature=dbus.Signature('ss')).
11.10 credentials.log:
2012-02-25 19:20:17,359 - ubuntuone.credentials - ERROR -
CredentialsManagement: emitting CredentialsError with error_dict
dbus.Dictionary({dbus.String(u'error_message'): dbus.String(u'Problem opening
the ping_url'), dbus.String(u'detailed_error'): dbus.String(u'Traceback (most
recent call last):\n File
"/usr/lib/python2.7/dist-packages/ubuntu-sso-client/ubuntu_sso/credentials.py",
line 116, in inner\n result = yield f(self, *a, **kw)\n File
"/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line 1141, in
unwindGenerator\n return _inlineCallbacks(None, f(*args, **kwargs),
Deferred())\n File
"/usr/lib/python2.7/dist-packages/ubuntu-sso-client/ubuntu_sso/credentials.py",
line 246, in _ping_url\n response = urllib2.urlopen(request)\n File
"/usr/lib/python2.7/urllib2.py", line 126, in urlopen\n return
_opener.open(url, data, timeout)\n File "/usr/lib/python2.7/urllib2.py", line
394, in open\n response = self._open(req, data)\n File
"/usr/lib/python2.7/urllib2.py", line 412, in _open\n \'_open\', req)\n
File "/usr/lib/python2.7/urllib2.py", line 372, in _call_chain\n result =
func(*args)\n File "/usr/lib/python2.7/urllib2.py", line 1209, in https_open\n
return self.do_open(httplib.HTTPSConnection, req)\n File
"/usr/lib/python2.7/urllib2.py", line 1171, in do_open\n raise
URLError(err)\nURLError: <urlopen error [Errno -2] Name or service not
known>\n')}, signature=dbus.Signature('ss')).
11.04 controlpanel.log:
2012-02-26 18:18:42,141 - ubuntuone.controlpanel.gtk.gui - ERROR -
on_credentials_error: args (<OverviewPanel object at 0x312d4b0
(ubuntuone+controlpanel+gtk+gui+OverviewPanel at 0x3185240)>,
dbus.String(u'Ubuntu One'), dbus.Dictionary({dbus.String(u'error_message'):
dbus.String(u'Problem opening the ping_url'), dbus.String(u'detailed_error'):
dbus.String(u'Traceback (most recent call last):\n File
"/usr/lib/pymodules/python2.7/ubuntu_sso/credentials.py", line 118, in inner\n
result = yield f(self, *a, **kw)\n File
"/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line 1141, in
unwindGenerator\n return _inlineCallbacks(None, f(*args, **kwargs),
Deferred())\n File "/usr/lib/pymodules/python2.7/ubuntu_sso/credentials.py",
line 247, in _ping_url\n response = urllib2.urlopen(request)\n File
"/usr/lib/python2.7/urllib2.py", line 126, in urlopen\n return
_opener.open(url, data, timeout)\n File "/usr/lib/python2.7/urllib2.py", line
391, in open\n response = self._open(req, data)\n File
"/usr/lib/python2.7/urllib2.py", line 409, in _open\n \'_open\', req)\n
File "/usr/lib/python2.7/urllib2.py", line 369, in _call_chain\n result =
func(*args)\n File "/usr/lib/python2.7/urllib2.py", line 1193, in https_open\n
return self.do_open(httplib.HTTPSConnection, req)\n File
"/usr/lib/python2.7/urllib2.py", line 1160, in do_open\n raise
URLError(err)\nURLError: <urlopen error [Errno -2] Name or service not
known>\n')}, signature=dbus.Signature('ss'))), kwargs {}.
** Attachment added: "oneiric_credentials.log"
https://bugs.launchpad.net/ubuntu/+source/ubuntuone-control-panel/+bug/818339/+attachment/2785769/+files/oneiric_credentials.log
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https://bugs.launchpad.net/bugs/818339
Title:
UbuntuOne control panel can't retrieve credentials
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