Public bug reported:
Expected Result:
User plugs in headphones or speakers to audiojack on Dell 14z Laptop and
audio then is produced through plugged in accesory
Actual Result:
No audio through accessory and volume dialog shows muted upon plugin.
What I have done:
1. I check alsamixer and made sure volume levels were all up and not muted
which did not resolve
2. I checked my alsa conf and tested two dell hda-intel options which had
worked in the past when I had audio issues but that did not fix it.
3. I tested a upstream kernel 3.3 and that didnt help either
My laptop is certified to work with Ubuntu 11.10 and 11.04 and the audio has
worked just fine from Alpha 1 all the way until Beta 2 was released and when I
did updates today audio stopped working properly.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-21.34-generic 3.2.13
Uname: Linux 3.2.0-21-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0-0ubuntu1
Architecture: amd64
Date: Fri Mar 30 14:31:24 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120325)
PackageArchitecture: all
ProcEnviron:
TERM=xterm
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/24/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 0VK06J
dmi.board.vendor: Dell Inc.
dmi.board.version: FAB1
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias:
dmi:bvnDellInc.:bvrA00:bd06/24/2011:svnDellInc.:pnDellSystemInspironN411Z:pvr:rvnDellInc.:rn0VK06J:rvrFAB1:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System Inspiron N411Z
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2012-03-30T14:12:30.570687
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug precise
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https://bugs.launchpad.net/bugs/969621
Title:
Headphone Jack will not produce audio but internal will
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