This printer does not require a firmware install from hplip . You can check its entry in /usr/share/hplip/data/models/models.dat file. The fw-download=False and plugin=1 plugin-reason=1
It requireonly plug-in file for printing. Please follow the below steps to provide us some logs on this to check its failure case 1.Open the file /etc/cups/cupsd.conf in write permissions. $sudo gedit /etc/cups/cupsd.conf Change LogLevel warn to LogLevel debug and below that line add hpLogLevel 15. 2. Restart the cups $sudo /etc/init.d/cups restart 3. Empty the message file and error_log file. $ sudo cat /dev/null > /var/log/syslog $ sudo cat /dev/null > /var/log/cups/error_log 4. Print a test page. 5. Capture the message and error_log files $ sudo cat /var/log/syslog > ~/Desktop/syslog.txt $ sudo cat /var/log/cups/error_log > ~/Desktop/error_log.txt Attach the files syslog.txt and error_log.txt 6. In /tmp folder you will find files with name starting with hpcups like, hpcupsfilterc_1.bmp, hpcupsfilterk_1. bmp, hpcups_jobX.out. Can you please attach these files too. And also provide us the complete terminal output of "hp-check -t" command. Regards, Goutam kodu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/965527 Title: hplip: Install required plugin fails To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/965527/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
