MIchael, Thanks for your response. On 2012-04-17 - upgraded simple-scan 3.4.0-0ubuntu3 to 3.4.1-0ubuntu1 I have not attempted to reinstall previous version, but I will. While I understand that "Simple Scan does not support your scanner perfectly," the point is that it did work. The scanner continues to work in Ubuntu 11.10 on the same machine.
-Blaine On 04/18/2012 10:13 AM, Michael Nagel wrote: > what update? what was the version before the update? does reinstalling the > old version fix the problem? > there was a change to the driver command order, it might cause the regression. > > also, please read: > > ============================================================== > Hi there, > > thank you for filing this bug and showing your interest in Simple Scan! > > This seems to be a Hardware Issue, i.e. Simple Scan does not support > your scanner perfectly -- or possibly not at all. > > Unfortunately such problems happen more often then they should, and while it > might indeed be a problem with Simple Scan, in our experience, most of the > time it is not. > This is why we prepared a check-list at [1] that will let you find out > whether or not it really is a problem with Simple Scan and what your options > are in either case. > > Please read that list and tell us how you decided to proceed. I will set > this bug to "Incomplete", so a friendly robot will expire this bug in 60 > days if you do not respond. However, we would really prefer to hear back > from you! > > Best Regards > Michael > > [1] https://help.ubuntu.com/community/SimpleScanHardwareIssues > ============================================================== > > ** Changed in: simple-scan (Ubuntu) > Status: New => Incomplete > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/984974 Title: Simple scan update broke communication To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/984974/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
