apport information ** Tags added: apport-collected precise staging
** Description changed: My LaCie Minimus 1TB external hard drive should work on USB 3 for best performance, but nothing happens in Ubuntu when I connect it to a USB 3 port. If I plug it into a USB 2 port Ubuntu recognises it. - On the same computer I have Windows 7 installed, which does recognise - the drive when its connected to a USB 3 port. + On the same computer I have Windows 7 installed, which does recognise the drive when its connected to a USB 3 port. + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. + ApportVersion: 2.0.1-0ubuntu6 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: david 3250 F.... pulseaudio + /dev/snd/controlC0: david 3250 F.... pulseaudio + CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. + Card0.Amixer.info: + Card hw:0 'PCH'/'HDA Intel PCH at 0xfa620000 irq 61' + Mixer name : 'Realtek ALC892' + Components : 'HDA:10ec0892,10438436,00100302' + Controls : 43 + Simple ctrls : 20 + Card1.Amixer.info: + Card hw:1 'NVidia'/'HDA NVidia at 0xfa080000 irq 17' + Mixer name : 'Nvidia GPU 16 HDMI/DP' + Components : 'HDA:10de0016,10de0101,00100100' + Controls : 24 + Simple ctrls : 4 + DistroRelease: Ubuntu 12.04 + EcryptfsInUse: Yes + HibernationDevice: RESUME=UUID=f819c674-5135-42cd-8a1f-87a0b819522e + InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) + IwConfig: + lo no wireless extensions. + + eth0 no wireless extensions. + MachineType: System manufacturer System Product Name + NonfreeKernelModules: nvidia + Package: linux (not installed) + ProcEnviron: + LANGUAGE=en_GB:en + TERM=xterm + PATH=(custom, no user) + LANG=en_GB.UTF-8 + SHELL=/bin/bash + ProcFB: 0 VESA VGA + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=9bee57ee-2d7a-4410-b1cc-46958dc75e26 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 + RelatedPackageVersions: + linux-restricted-modules-3.2.0-24-generic N/A + linux-backports-modules-3.2.0-24-generic N/A + linux-firmware 1.79 + RfKill: + + SourcePackage: linux + StagingDrivers: mei + Tags: precise staging precise staging + Uname: Linux 3.2.0-24-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + dmi.bios.date: 02/16/2012 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 2302 + dmi.board.asset.tag: To be filled by O.E.M. + dmi.board.name: SABERTOOTH P67 + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: Rev 1.xx + dmi.chassis.asset.tag: Asset-1234567890 + dmi.chassis.type: 3 + dmi.chassis.vendor: Chassis Manufacture + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2302:bd02/16/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnSABERTOOTHP67:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: + dmi.product.name: System Product Name + dmi.product.version: System Version + dmi.sys.vendor: System manufacturer ** Attachment added: "AcpiTables.txt" https://bugs.launchpad.net/bugs/991514/+attachment/3120540/+files/AcpiTables.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/991514 Title: LaCie external hard drive not recognised on USB 3, but works on USB 2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/991514/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
