Public bug reported:
Hi,
On my Dell Precision M6300 laptop running Gnome Classic desktop, the
machine intermittently fails to shut down and hangs (total lock up, CAPS
lock not responsive) with the power still on. The shutdown sequence
aparently proceeds normally then I hear the hard drive park and spin
down and the machine black-screens and locks solid rather than
performing a power off.
Unfortunately, since the drives have spun down, there's nothing recorded
in the logs to indicate what happened. I'm happy to perform any tests
requested and I consider my skill level reasonable but I don't know how
to narrow the cause of this down on my own.
12.04 Beta 2 worked fine. This is a new bahaviour since I removed it,
did a clean install of 12.04 and performed an update. I've had every
release since Intrepid on this machine and I've not seen anything
similar before.
Thanks.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-24-generic-pae 3.2.0-24.37
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic-pae 3.2.14
Uname: Linux 3.2.0-24-generic-pae i686
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: paul 2043 F.... pulseaudio
/dev/snd/controlC0: paul 2043 F.... pulseaudio
CRDA:
country GB:
(2402 - 2482 @ 40), (N/A, 20)
(5170 - 5250 @ 40), (N/A, 20)
(5250 - 5330 @ 40), (N/A, 20), DFS
(5490 - 5710 @ 40), (N/A, 27), DFS
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf6ffc000 irq 46'
Mixer name : 'SigmaTel STAC9205'
Components : 'HDA:838476a0,102801f8,00100204
HDA:14f12c06,14f1000f,00100000'
Controls : 20
Simple ctrls : 11
Card1.Amixer.info:
Card hw:1 'Headset'/'Logitech Logitech USB Headset at usb-0000:00:1d.2-1, full
speed'
Mixer name : 'USB Mixer'
Components : 'USB046d:0a0b'
Controls : 6
Simple ctrls : 2
Date: Tue May 1 10:13:05 2012
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=4017eb83-9540-4251-8f7b-3b48e195c290
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
MachineType: Dell Inc. Precision M6300
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae
root=UUID=e5f84ef2-4c0e-4730-ac11-9f0e403c5cb4 ro quiet splash vt.handoff=7
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory
/home/paul not ours.
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.2.0-24-generic-pae N/A
linux-backports-modules-3.2.0-24-generic-pae N/A
linux-firmware 1.79
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/28/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0JM680
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA08:bd02/28/2008:svnDellInc.:pnPrecisionM6300:pvr:rvnDellInc.:rn0JM680:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Precision M6300
dmi.sys.vendor: Dell Inc.
** Affects: ubuntu
Importance: Undecided
Status: New
** Tags: apport-bug i386 precise
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https://bugs.launchpad.net/bugs/992488
Title:
Since update to kernel 3.2.0-24-generic-pae, system intermittently
crashes on shutdown
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