thanks for the bug report
do one thing restart your system than dont open the empathy and search password
and keys in the dash and open it
than see how many accounts are present there ?? and is their details are there ?
than run empathy through terminal and get that out put and paste it here like a
text file.
** Changed in: empathy (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/994926
Title:
empathy accounts not stored
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