This affects me as well on 12.04 and the workaround in bug description works 
fine:
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If I check ~/.config/terminator/config the keybinding is listed as 
<Primary><Shift>Q. I have to manually edit the file to replace Primary -> Ctrl 
to fix the keybindings.
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https://bugs.launchpad.net/bugs/966728

Title:
  Keybindings containing control are not set

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