Jon Bohmann, thank you for reporting this and helping make Ubuntu better. Gutsy reached EOL on April 18th, 2009. Please see this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases
We were wondering if this is still an issue in a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report. apport-collect -p linux <replace-with-bug-number> Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream- testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. Please let us know your results. Thanks in advance. ** Tags added: gutsy needs-upstream-testing regression-release ** Description changed: Binary package hint: linux-image - Probably similar to other usb bugs posted, but it seems that a bug for this particular device - has not been reported yet. + Probably similar to other usb bugs posted, but it seems that a bug for this particular device + has not been reported yet. Mass Storage on my Samsung Upstage Phone (MPH-620) was recognized and automounted under Ubuntu 7.04 (running the 7.04 LiveCD on my system) but access is broken on 7.10 (installed). - This is running off a usb 1.1 port so the ehci_hcd issue shouldn't apply here. + This is running off a usb 1.1 port so the ehci_hcd issue shouldn't apply here. - - The dmesg output after the phone is connected and put in mass storage mode is: - + The dmesg output after the phone is connected and put in mass storage + mode is: [ 669.033992] usb 3-1.4: new full speed USB device using uhci_hcd and address 5 [ 669.160066] usb 3-1.4: configuration #1 chosen from 1 choice [ 669.275760] usbcore: registered new interface driver libusual [ 669.360765] Initializing USB Mass Storage driver... [ 669.361051] scsi1 : SCSI emulation for USB Mass Storage devices [ 669.361277] usb-storage: device found at 5 [ 669.361281] usb-storage: waiting for device to settle before scanning [ 669.361523] usbcore: registered new interface driver usb-storage [ 669.361654] USB Mass Storage support registered. [ 674.356603] usb-storage: device scan complete [ 674.359605] scsi 1:0:0:0: Direct-Access Samsung Mass Storage 2.31 PQ: 0 ANSI: 2 [ 674.444471] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 674.557607] sd 1:0:0:0: [sdb] 1987585 512-byte hardware sectors (1018 MB) [ 674.561069] sd 1:0:0:0: [sdb] Write Protect is off [ 674.561080] sd 1:0:0:0: [sdb] Mode Sense: 0b 00 00 08 [ 674.561084] sd 1:0:0:0: [sdb] Assuming drive cache: write through [ 674.569341] sd 1:0:0:0: [sdb] 1987585 512-byte hardware sectors (1018 MB) [ 674.572332] sd 1:0:0:0: [sdb] Write Protect is off [ 674.572338] sd 1:0:0:0: [sdb] Mode Sense: 0b 00 00 08 [ 674.572342] sd 1:0:0:0: [sdb] Assuming drive cache: write through [ 674.572350] sdb: sdb1 [ 674.584398] sd 1:0:0:0: [sdb] Attached SCSI removable disk [ 674.584481] sd 1:0:0:0: Attached scsi generic sg1 type 0 [ 674.931978] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 675.131765] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 675.323566] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 675.515369] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 675.715167] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 675.914963] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 - [ 676.023214] sd 1:0:0:0: [sdb] Device not ready: <6>: Sense Key : Not Ready [current] + [ 676.023214] sd 1:0:0:0: [sdb] Device not ready: <6>: Sense Key : Not Ready [current] [ 676.023226] : Add. Sense: Medium not present [ 676.023239] end_request: I/O error, dev sdb, sector 1987584 [ 676.023247] Buffer I/O error on device sdb, logical block 1987584 [ 676.114768] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 676.314564] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 676.514351] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 676.714146] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 676.913939] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 677.113752] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 - [ 677.222243] sd 1:0:0:0: [sdb] Device not ready: <6>: Sense Key : Not Ready [current] + [ 677.222243] sd 1:0:0:0: [sdb] Device not ready: <6>: Sense Key : Not Ready [current] [ 677.222255] : Add. Sense: Medium not present [ 677.222267] end_request: I/O error, dev sdb, sector 1987584 [ 677.222275] Buffer I/O error on device sdb, logical block 1987584 [ 677.313536] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 677.513333] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 677.713125] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 677.912925] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 678.108731] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 678.304530] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 - [ 678.411433] sd 1:0:0:0: [sdb] Device not ready: <6>: Sense Key : Not Ready [current] + [ 678.411433] sd 1:0:0:0: [sdb] Device not ready: <6>: Sense Key : Not Ready [current] [ 678.411447] : Add. Sense: Medium not present [ 678.411460] end_request: I/O error, dev sdb, sector 1987576 [ 678.411469] Buffer I/O error on device sdb, logical block 1987576 [ 678.492342] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 678.688130] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 678.875939] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 679.071742] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 679.259572] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 [ 679.455352] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5 - [ 679.563074] sd 1:0:0:0: [sdb] Device not ready: <6>: Sense Key : Not Ready [current] + [ 679.563074] sd 1:0:0:0: [sdb] Device not ready: <6>: Sense Key : Not Ready [current] [ 679.563087] : Add. Sense: Medium not present [ 679.563100] end_request: I/O error, dev sdb, sector 1987577 [ 679.563107] Buffer I/O error on device sdb, logical block 1987577 [ 679.563117] Buffer I/O error on device sdb, logical block 1987578 [ 679.563121] Buffer I/O error on device sdb, logical block 1987579 [ 679.563126] Buffer I/O error on device sdb, logical block 1987580 [ 679.563131] Buffer I/O error on device sdb, logical block 1987581 [ 679.563136] Buffer I/O error on device sdb, logical block 1987582 [ 679.563141] Buffer I/O error on device sdb, logical block 1987583 ======================================== Running on the same system on the ubuntu 7.04 live CD, the output is: [ 5335.703817] usb 3-1.4: new full speed USB device using uhci_hcd and address 7 [ 5335.833848] usb 3-1.4: configuration #1 chosen from 1 choice [ 5336.129045] Initializing USB Mass Storage driver... [ 5336.129550] scsi1 : SCSI emulation for USB Mass Storage devices [ 5336.186037] usbcore: registered new interface driver usb-storage [ 5336.186095] USB Mass Storage support registered. [ 5336.187052] usb-storage: device found at 7 [ 5336.187057] usb-storage: waiting for device to settle before scanning [ 5341.183278] usb-storage: device scan complete [ 5341.186292] scsi 1:0:0:0: Direct-Access Samsung Mass Storage 2.31 PQ: 0 ANSI: 2 [ 5341.271145] usb 3-1.4: reset full speed USB device using uhci_hcd and address 7 [ 5341.396064] SCSI device sdb: 1987585 512-byte hdwr sectors (1018 MB) [ 5341.401001] sdb: Write Protect is off [ 5341.401006] sdb: Mode Sense: 0b 00 00 08 [ 5341.401009] sdb: assuming drive cache: write through [ 5341.413067] SCSI device sdb: 1987585 512-byte hdwr sectors (1018 MB) [ 5341.417053] sdb: Write Protect is off [ 5341.417064] sdb: Mode Sense: 0b 00 00 08 [ 5341.417068] sdb: assuming drive cache: write through [ 5341.417076] sdb: sdb1 [ 5341.433156] sd 1:0:0:0: Attached scsi removable disk sdb [ 5341.433239] sd 1:0:0:0: Attached scsi generic sg1 type 0 [ 5392.977368] usb 3-1.4: reset full speed USB device using uhci_hcd and address 7 [ 5423.460259] usb 3-1.4: reset full speed USB device using uhci_hcd and address 7 - The phone's usb mass storage is available and automounts. Reading/writing is fine. - Not so under ubuntu 7.10 + The phone's usb mass storage is available and automounts. Reading/writing is fine. + Not so under ubuntu 7.10 + WORKAROUND: I modified + /etc/udev/rules.d/65-persistent-storage.rules + in the following way: - Thanks. - Sorry if this is a redundant report. I have lshal and lspci outputs if needed. + Beginning near line 60 I commented out : IMPORT{program}="vol_id + --export $tempnode" + And replaced with: (1 line) + ENV{DEVTYPE}!="disk", ENV{ID_VENDOR}!="Samsung", ENV{DEVNAME}!="/dev/sdb", + IMPORT{program}="vol_id --export $tempnode" - Jon Bohmann + After rebooting, now the USB storage on my phone is accessible. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/161953 Title: Samsung UpStage Phone USB Mass Storage not accessible To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/161953/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
