Hi Lynne, thanks for your report. Could you please let us know what package you are installing when this occurs?
Also, so that we can try to gather more information to help us to debug this issue, could you please try running Software Center from a terminal window as follows: $ software-center Then follow the steps to reproduce the issue, and finally please paste any output in the terminal to this bug report. Thanks! Your help is much appreciated! ** Changed in: software-center (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/998530 Title: It is stuck as it has been doing this first item for over an hours now To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/998530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs