Thank you for your bug report and helping to make Ubuntu better. To get more information about the reason for this problem, it is necessary to collect some information about your configuration. This can be done automatically using the "apport-collect" command. To run this command, please open a so called "terminal", by either pressing Strg+Alt+T or finding it in the menu via Applications menu -> Accessories -> Terminal In this terminal enter the following apport-collect 1016285
A window should open, leading you through the further process. Regarding your update question: The version you are currently using (10.04) is a so-called "Long Term Stable" release, i.e. a version that is supported (gets bug fixes and updates) for 3 years. The version 10.10 is a "normal" release, i.e. it gets only supported for 18 months. Therefore, since April 10.10 is no longer supported and you should not upgrade to it (it is actually not easy to do so, anyway). 10.04 is still supported until April 2013, so there is no need to rush with an upgrade. If you want to upgrade, though, you can upgrade to the current LTS release 12.04 (which will actually even be supported for 5 years). Instructions how to do so are found here: https://wiki.ubuntu.com/PrecisePangolin/ReleaseNotes/UbuntuDesktop#Upgrading_from_Ubuntu_10.04_LTS_to_Ubuntu_12.04_LTS (but note that is is recommended to wait with this update until the release of 12.04.1, due in August). One thing to keep in mind is that the graphical user interface changed quite a bit in 12.04 compared to 10.04 which you might or might not like. Maybe have a look at the desktop user guide first, to get an idea whether you want to upgrade or not: https://help.ubuntu.com/12.04/ubuntu-help/index.html ** Changed in: update-manager (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1016285 Title: trying to report a bug in Update Manager To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1016285/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
