I had the problem on a new install of 12.04 LTS with a Lanier LD320d network printer. I tried to add a printer with the "Printing" program in the Dash.
/var/log/cups/access_log: localhost - - [19/Jul/2012:13:06:16 -0400] "POST / HTTP/1.1" 401 123 CUPS-Get-Devices successful-ok localhost - peeter [19/Jul/2012:13:06:16 -0400] "POST / HTTP/1.1" 200 1864 CUPS-Get-Devices - localhost - peeter [19/Jul/2012:13:06:19 -0400] "POST / HTTP/1.1" 200 480 CUPS-Get-Devices - localhost - - [19/Jul/2012:13:07:00 -0400] "POST / HTTP/1.1" 200 4676061 CUPS-Get-PPDs - localhost - - [19/Jul/2012:13:12:56 -0400] "POST /admin/ HTTP/1.1" 401 347 CUPS-Add-Modify-Printer successful-ok localhost - peeter [19/Jul/2012:13:12:56 -0400] "POST /admin/ HTTP/1.1" 200 347 CUPS-Add-Modify-Printer server-error-internal-error /var/log/cups/error_log: E [19/Jul/2012:13:13:30 -0400] copy_model: empty PPD file E [19/Jul/2012:13:13:32 -0400] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/copier) from localhost >From the GUI point of view, the program found the printer and a dialog appeared momentarily that said, "Searching for drivers." As you can see from access_log, there's a 6-minute delay between Get-PPDs and the report that something was successful-ok. From the GUI point of view, I was at the "New Printer" dialog (Describe Printer: Printer Name, Description, Location) and after I clicked "Apply," the program was grinding for about 6 minutes before error_log reports "empty PPD file," and another couple of minutes before the dialog appears: "CUPS server error: There was an error during the CUPS operation: 'server-error- internal-error'. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/254202 Title: server-error-internal-error while adding printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/254202/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
