miiiiitico, thank you for reporting this and helping make Ubuntu better. If the same thing happens in Windows, you more than likely have a hardware problem. It is recommended that if a BIOS update is not available for your model, to seek a warranty event for your device due to the hardware problem. I am closing this report due to these facts. Please feel free to report any future bugs you may find.
** Description changed: Laptop Hardware is a brand new Samsung NP900X3C (series 9) and none of the APCI actions seem to work: -suspend -shutdown funny enough is that when I try to "reboot" the system actually powers off but only after ~10 sec of delay I treid original stock kernel: 3.2.0-23 as well as 3.2.0-26, 3.4.6-030406, 3.5.0-030500rc1 since I've seen some users on other bug reports to be more lucky on this hardware. attached are most outputs also tried various suggested kernel options: acpi=off, noapic, acpi=force .... no difference also just as a note: in 3.5.x the brightness contorl of the LCD doesn't work anymore however works fine in older versions... - --- + --- ApportVersion: 2.0.1-0ubuntu11 Architecture: amd64 DistroRelease: Ubuntu 12.04 EcryptfsInUse: Yes InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) Package: linux (not installed) ProcEnviron: - TERM=xterm - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/bash + TERM=xterm + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash Tags: precise Uname: Linux 3.4.6-030406-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: - --- + --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu11 Architecture: amd64 ArecordDevices: - **** List of CAPTURE Hardware Devices **** - card 0: PCH [HDA Intel PCH], device 0: ALC269VC Analog [ALC269VC Analog] - Subdevices: 1/1 - Subdevice #0: subdevice #0 + **** List of CAPTURE Hardware Devices **** + card 0: PCH [HDA Intel PCH], device 0: ALC269VC Analog [ALC269VC Analog] + Subdevices: 1/1 + Subdevice #0: subdevice #0 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: toby 1758 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: toby 1758 F.... pulseaudio Card0.Amixer.info: - Card hw:0 'PCH'/'HDA Intel PCH at 0xf0700000 irq 50' - Mixer name : 'Intel PantherPoint HDMI' - Components : 'HDA:10ec0269,144dc0d3,00100202 HDA:80862806,80860101,00100000' - Controls : 22 - Simple ctrls : 10 + Card hw:0 'PCH'/'HDA Intel PCH at 0xf0700000 irq 50' + Mixer name : 'Intel PantherPoint HDMI' + Components : 'HDA:10ec0269,144dc0d3,00100202 HDA:80862806,80860101,00100000' + Controls : 22 + Simple ctrls : 10 DistroRelease: Ubuntu 12.04 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=a6a7a1b1-bb3d-41d8-a4a2-ceeeecf403c6 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X4C/900X4D Package: linux (not installed) ProcEnviron: - TERM=xterm - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/bash + TERM=xterm + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-26-generic root=UUID=db47f6bc-f4b9-41b3-8fee-cf321a3edee1 ro ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19 PulseList: - Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/toby not ours. - No PulseAudio daemon running, or not running as session daemon. + Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/toby not ours. + No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: - linux-restricted-modules-3.2.0-26-generic N/A - linux-backports-modules-3.2.0-26-generic N/A - linux-firmware 1.79 + linux-restricted-modules-3.2.0-26-generic N/A + linux-backports-modules-3.2.0-26-generic N/A + linux-firmware 1.79 StagingDrivers: mei Tags: precise staging Uname: Linux 3.2.0-26-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: - + dmi.bios.date: 07/12/2012 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: P03AAC dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: SAMSUNG_NP1234567890 dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: FAB1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP03AAC:bd07/12/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3C/900X3D/900X4C/900X4D:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: dmi.product.name: 900X3C/900X3D/900X4C/900X4D dmi.product.version: 0.1 dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. - --- - AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. - ApportVersion: 2.0.1-0ubuntu11 - Architecture: amd64 - ArecordDevices: - **** List of CAPTURE Hardware Devices **** - card 0: PCH [HDA Intel PCH], device 0: ALC269VC Analog [ALC269VC Analog] - Subdevices: 1/1 - Subdevice #0: subdevice #0 - AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: toby 1758 F.... pulseaudio - Card0.Amixer.info: - Card hw:0 'PCH'/'HDA Intel PCH at 0xf0700000 irq 50' - Mixer name : 'Intel PantherPoint HDMI' - Components : 'HDA:10ec0269,144dc0d3,00100202 HDA:80862806,80860101,00100000' - Controls : 22 - Simple ctrls : 10 - DistroRelease: Ubuntu 12.04 - EcryptfsInUse: Yes - HibernationDevice: RESUME=UUID=a6a7a1b1-bb3d-41d8-a4a2-ceeeecf403c6 - InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) - MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X4C/900X4D - Package: linux (not installed) - ProcEnviron: - TERM=xterm - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/bash - ProcFB: 0 inteldrmfb - ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-26-generic root=UUID=db47f6bc-f4b9-41b3-8fee-cf321a3edee1 ro - ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19 - PulseList: - Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/toby not ours. - No PulseAudio daemon running, or not running as session daemon. - RelatedPackageVersions: - linux-restricted-modules-3.2.0-26-generic N/A - linux-backports-modules-3.2.0-26-generic N/A - linux-firmware 1.79 - StagingDrivers: mei - Tags: precise staging - Uname: Linux 3.2.0-26-generic x86_64 - UpgradeStatus: No upgrade log present (probably fresh install) - UserGroups: - - dmi.bios.date: 07/12/2012 - dmi.bios.vendor: Phoenix Technologies Ltd. - dmi.bios.version: P03AAC - dmi.board.asset.tag: Base Board Asset Tag - dmi.board.name: SAMSUNG_NP1234567890 - dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. - dmi.board.version: FAB1 - dmi.chassis.asset.tag: No Asset Tag - dmi.chassis.type: 9 - dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. - dmi.chassis.version: 0.1 - dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP03AAC:bd07/12/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3C/900X3D/900X4C/900X4D:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: - dmi.product.name: 900X3C/900X3D/900X4C/900X4D - dmi.product.version: 0.1 - dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. ** Attachment removed: "AcpiTables.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231038/+files/AcpiTables.txt ** Attachment removed: "AplayDevices.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231040/+files/AplayDevices.txt ** Attachment removed: "AlsaDevices.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231039/+files/AlsaDevices.txt ** Attachment removed: "BootDmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231041/+files/BootDmesg.txt ** Attachment removed: "CRDA.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231042/+files/CRDA.txt ** Attachment removed: "Card0.Amixer.values.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231043/+files/Card0.Amixer.values.txt ** Attachment removed: "Card0.Codecs.codec.0.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231044/+files/Card0.Codecs.codec.0.txt ** Attachment removed: "Card0.Codecs.codec.3.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231045/+files/Card0.Codecs.codec.3.txt ** Attachment removed: "CurrentDmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231046/+files/CurrentDmesg.txt ** Attachment removed: "IwConfig.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231047/+files/IwConfig.txt ** Attachment removed: "Lspci.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231048/+files/Lspci.txt ** Attachment removed: "Lsusb.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231049/+files/Lsusb.txt ** Attachment removed: "PciMultimedia.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231050/+files/PciMultimedia.txt ** Attachment removed: "ProcCpuinfo.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231051/+files/ProcCpuinfo.txt ** Attachment removed: "ProcInterrupts.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231052/+files/ProcInterrupts.txt ** Attachment removed: "ProcModules.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231053/+files/ProcModules.txt ** Attachment removed: "RfKill.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231054/+files/RfKill.txt ** Attachment removed: "UdevDb.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231055/+files/UdevDb.txt ** Attachment removed: "UdevLog.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+attachment/3231056/+files/UdevLog.txt ** Changed in: linux (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1027316 Title: acpi not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1027316/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
