apport information

** Tags added: apport-collected precise

** Description changed:

  After upgrading udev and the kernel from Ubuntu 12.04 to Quantal (linux-
  image-3.5.0-5-generic 3.5.0-5.5), USB devices no longer work.  For
  example, I am now typing this on the built-in keyboard of the machine
  (ThinkPad X220) but the attached Microsoft USB keyboard doesn't work.
  Nor does the attached USB mouse.
  
  When I look in syslog I see that the devices are detected.  For example,
  on plugging in the keyboard the following messages appear.
  
  Jul 25 16:01:46 tenerife kernel: [ 2465.144251] usb 1-1.5.4: new low-speed 
USB device number 18 using ehci_hcd
  Jul 25 16:01:46 tenerife kernel: [ 2465.272057] usb 1-1.5.4: New USB device 
found, idVendor=045e, idProduct=00dd
  Jul 25 16:01:46 tenerife kernel: [ 2465.272067] usb 1-1.5.4: New USB device 
strings: Mfr=1, Product=2, SerialNumber=0
  Jul 25 16:01:46 tenerife kernel: [ 2465.272073] usb 1-1.5.4: Product: Comfort 
Curve Keyboard 2000
  Jul 25 16:01:46 tenerife kernel: [ 2465.272077] usb 1-1.5.4: Manufacturer: 
Microsoft
  Jul 25 16:01:46 tenerife mtp-probe: checking bus 1, device 18: 
"/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5/1-1.5.4"
  Jul 25 16:01:46 tenerife mtp-probe: bus: 1, device: 18 was not an MTP device
  
  
  (I first tried apport-bug but it fails with a networking error even though I 
have Internet access, as you can see.)
  
  linux 3.5.0-5-generic
  udev 175-0ubuntu10
+ --- 
+ AlsaDevices:
+  total 0
+  crw-rw---T 1 root audio 116,  1 Jul 25 16:49 seq
+  crw-rw---T 1 root audio 116, 33 Jul 25 16:49 timer
+ AplayDevices: aplay: device_list:252: no soundcards found...
+ ApportVersion: 2.0.1-0ubuntu11
+ Architecture: amd64
+ ArecordDevices: arecord: device_list:252: no soundcards found...
+ AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
+ CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 
not found.
+ DistroRelease: Ubuntu 12.04
+ EcryptfsInUse: Yes
+ HibernationDevice: RESUME=UUID=3db91aef-e11c-474e-ab58-4f79524bf250
+ InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
+ IwConfig:
+  eth0      no wireless extensions.
+  
+  lo        no wireless extensions.
+ MachineType: LENOVO 42902WG
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 VESA VGA
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-5-generic 
root=UUID=7a793511-8dda-4cdb-b0da-0d57bf606272 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.5.0-5.5-generic 3.5.0-rc7
+ PulseList:
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory 
/home/jdthood not ours.
+  No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.5.0-5-generic N/A
+  linux-backports-modules-3.5.0-5-generic  N/A
+  linux-firmware                           1.79
+ RfKill:
+  
+ Tags:  precise
+ Uname: Linux 3.5.0-5-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ dmi.bios.date: 08/02/2011
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: 8DET51WW (1.21 )
+ dmi.board.asset.tag: Not Available
+ dmi.board.name: 42902WG
+ dmi.board.vendor: LENOVO
+ dmi.board.version: Not Available
+ dmi.chassis.asset.tag: No Asset Information
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: Not Available
+ dmi.modalias: 
dmi:bvnLENOVO:bvr8DET51WW(1.21):bd08/02/2011:svnLENOVO:pn42902WG:pvrThinkPadX220:rvnLENOVO:rn42902WG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
+ dmi.product.name: 42902WG
+ dmi.product.version: ThinkPad X220
+ dmi.sys.vendor: LENOVO

** Attachment added: "AcpiTables.txt"
   
https://bugs.launchpad.net/bugs/1028924/+attachment/3235454/+files/AcpiTables.txt

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1028924

Title:
  USB devices do not work

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1028924/+subscriptions

-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to