apport information ** Tags added: apport-collected
** Description changed: I first installed this printer on a computer running Lubuntu. After a few shenanigans getting hp-setup to work properly, I got everything working. When I switched back to Kubuntu, however, I started having problems with print jobs not going through until the printer was power- cycled. When I reinstalled hplip-gui, the device manager tells me that after I turn on or restart my computer, I get error 5012. The end result is that I have to restart the printer whenever I want to print or scan something, instead of it just working every single time as it did on Lubuntu. There were also issues with the scanner not being detectable by xsane until the printer was power- cycled as well. These were also not present in Lubuntu. Figured a discrepancy like this is worth reporting as a bug, since the hplip version should be the same across the two versions. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: hplip 3.12.2-1ubuntu3.1 [modified: var/lib/hp/hplip.state] ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21 Uname: Linux 3.2.0-27-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu11 Architecture: amd64 Date: Tue Aug 7 11:09:12 2012 InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423) Lpstat: device for HP-LaserJet-Professional-M1212nf-MFP: hp:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ5236JSI1c device for HP-LaserJet-Professional-M1212nf-MFP-Fax-3: hpfax:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ5236JSI1c MachineType: MICRO-STAR INTERNATIONAL CO.,LTD MS-7597 Papersize: letter PpdFiles: HP-LaserJet-Professional-M1212nf-MFP-Fax-3: HP Fax3 hpcups HP-LaserJet-Professional-M1212nf-MFP: HP LaserJet Professional m1212nf MFP, hpcups 3.12.2, requires proprietary plugin ProcEnviron: LANGUAGE= TERM=xterm LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-27-generic root=UUID=7f26f62c-1db1-4d41-be02-22efb59f45c4 ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/04/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V2.8 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: GF615M-P33 (MS-7597) dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.8:bd01/04/2011:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7597:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnGF615M-P33(MS-7597):rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0: dmi.product.name: MS-7597 dmi.product.version: 1.0 dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD + --- + ApportVersion: 2.0.1-0ubuntu12 + Architecture: amd64 + DistroRelease: Ubuntu 12.04 + InstallationMedia: Lubuntu 12.04 "Precise Pangolin" - Release amd64 (20120423) + Lpstat: + device for HP_LaserJet_Professional_M1212nf_MFP: hp:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ5236JPR1a + device for HP_LaserJet_Professional_M1212nf_MFP_fax: hpfax:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ5236JPR1a + MachineType: MICRO-STAR INTERNATIONAL CO.,LTD MS-7597 + NonfreeKernelModules: nvidia + Package: hplip 3.12.2-1ubuntu3.1 [modified: var/lib/hp/hplip.state] + PackageArchitecture: amd64 + Papersize: letter + PpdFiles: + HP_LaserJet_Professional_M1212nf_MFP: HP LaserJet Professional m1212nf MFP, hpcups 3.12.2, requires proprietary plugin + HP_LaserJet_Professional_M1212nf_MFP_fax: HP Fax3 hpcups + ProcEnviron: + TERM=xterm + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-27-generic root=UUID=e7fcb2c0-9eef-49d5-b7d3-664ed998f040 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21 + Tags: precise + Uname: Linux 3.2.0-27-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + dmi.bios.date: 01/04/2011 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: V2.8 + dmi.board.asset.tag: To Be Filled By O.E.M. + dmi.board.name: GF615M-P33 (MS-7597) + dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD + dmi.board.version: 1.0 + dmi.chassis.asset.tag: To Be Filled By O.E.M. + dmi.chassis.type: 3 + dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.8:bd01/04/2011:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7597:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnGF615M-P33(MS-7597):rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0: + dmi.product.name: MS-7597 + dmi.product.version: 1.0 + dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD ** Attachment added: "BootDmesg.txt" https://bugs.launchpad.net/bugs/1034049/+attachment/3254317/+files/BootDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1034049 Title: hplip Error 5012 on Kubuntu but not Lubuntu To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1034049/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
