This can be caused by upstream resolvers using DNSSEC whilst the client
doesn't. I've just dealt with a user facing this issue.

The solution was to use DNSSEC with dig:

dig +dnssec <host>

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https://bugs.launchpad.net/bugs/327364

Title:
  DNS lookup fails if there are too many records records (e.g.
  smtp.googlemail.com)

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