Hi Michael,

Thank you so much for a quick response. I have gone through the links
you have sent me and I am surprised and delighted to say that the
problem does not occur with xsane - only Simple Scan.

Hardware Compatibility
The hardware is supported. The printer both prints and scans fine over the 
network and has been for some time. It is only on this occassion that the 
'network change' element was introduced and caused a crash. This is 
reproducable.

" what happens after the application goes grey?"
It stays grey and I cannot interact with any of the button or menus. If I click 
it several times or try to use the window managers close (x) button, I am told 
that  the application is not responding and that I can either wait for the 
application or quit.

" have you tried xsane/scanimage?"
Yes. Loosing a connection to the network printer in xsane does not cause the 
application to freeze in anyway. Even better, I can restore the connection and 
continue scanning. I will investigate the application as a possible alternative 
but Simple Scan is much better suited to our household in terms of usage and 
features.

" you should probably read the following:"
Again, thank you for the information. I should have clarified that the scanner 
works great for me in general. It is simply the network-disconnect that causes 
Simple Scan the problems.

Anything else I can add?

Kind Regards,
Jarlath

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https://bugs.launchpad.net/bugs/1040784

Title:
  Simple Scan crashes if network connection is changed

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