** Description changed: - No idea. The installation was going on and suddenly this message - appears. + [Impact] + Upgrades from 11.10 to 12.04 fail indicating "exit status 1" from installing/upgrading colord. + + [Discussion] + /var/lib/dpkg/info/colord.postinst does not produce helpful error messages even if run manually. But the script is trying to run this command: + + addgroup --quiet --system scanner + + Running it without the --quiet option reveals the error: + + sudo addgroup --system scanner + addgroup: The group `scanner' already exists and is not a system group. Exiting. + + So there's the problem: the group is already there but is not a system + group. Taking a look at the group I see: + + $ grep scanner /etc/group + scanner:x:1001:colord + + Indeed it is not a system group, and it only seems to be used by colord. + + [Test Case] + 1. Install Ubuntu 11.10 + 2. ??? + 3. Upgrade to Ubuntu 12.04 + + Expected: Successful upgrade with no errors + Actual: Upgrade hits this error - "package colord 0.1.16-2 failed to install/upgrade: ErrorMessage: subprocess installed post-installation script returned error exit status 1" + + [Workaround] + sudo delgroup scanner + sudo apt-get install -f + + [Original Report] + No idea. The installation was going on and suddenly this message appears. ProblemType: Package DistroRelease: Ubuntu 12.04 Package: colord 0.1.16-2 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic-pae 3.2.14 Uname: Linux 3.2.0-24-generic-pae i686 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu6 Architecture: i386 Date: Fri Apr 27 18:46:43 2012 ErrorMessage: ErrorMessage: subprocess installed post-installation script returned error exit status 1 InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1) SourcePackage: colord Title: package colord 0.1.16-2 failed to install/upgrade: ErrorMessage: subprocess installed post-installation script returned error exit status 1 UpgradeStatus: Upgraded to precise on 2012-04-27 (0 days ago)
** Changed in: colord (Ubuntu Precise) Assignee: (unassigned) => Canonical Desktop Team (canonical-desktop-team) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/989921 Title: package colord 0.1.16-2 failed to install/upgrade: ErrorMessage: subprocess installed post-installation script returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/colord/+bug/989921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs