apport information
** Description changed:
Hi,
I've just installed Ubuntu 12.04 on my new laptop: Toshiba Satellite
C855-10M. I'm satisfied with it, but I found the following problem. When
I try to shutdown the computer with the menu item Shutdown or with
console command shutdown -P now or halt, then instead of shutdown the
computer reboots. Under windows 7 the computer does shutdown. I tried
out the acpi=noirq AND/OR acpi:osi="Linux" kernel parameterS but they do
not help. I tried out the acpi=off param, and then I see that the last
message is System will halt now. An important thing that this happens
only if the power cable is plugged in, if it is removed then the
computer shutdown perfectly. In the bios every wake up functionality is
switched off, but as I said under windows 7 none of the bios setting
caused any problem and under ubuntu does not solved this issue. Please
help me what I can do here to avoid this strange behaviour. I've checked
the solutions for similar errors, but those solutions were not working
for me and as I said this behaviour occurs only the case if electric
cable is plugged in.
Thanks and regards,
Mark
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu13
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VC Analog [ALC269VC Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: taszilo 2708 F.... pulseaudio
CRDA:
country CN:
(2402 - 2482 @ 40), (N/A, 20)
(5735 - 5835 @ 40), (N/A, 30)
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xc2510000 irq 45'
Mixer name : 'Intel PantherPoint HDMI'
Components : 'HDA:10ec0269,1179fb31,00100202
HDA:80862806,1179fb41,00100000'
Controls : 22
Simple ctrls : 10
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=34e7ccd7-67ee-41f7-970e-cd745236a0cc
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64
(20120823.1)
MachineType: TOSHIBA SATELLITE C855-10M
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=hu_HU.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic
root=UUID=036029c1-7ef9-478c-91d0-7e753428ce7c ro quiet splash acpi_osi=Linux
vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-31.50-generic 3.2.28
RelatedPackageVersions:
linux-restricted-modules-3.2.0-31-generic N/A
linux-backports-modules-3.2.0-31-generic N/A
linux-firmware 1.79.1
StagingDrivers: mei
Tags: precise running-unity staging
Uname: Linux 3.2.0-31-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 06/27/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.60
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Type2 - Board Product Name1
dmi.board.vendor: Type2 - Board Vendor Name1
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvr1.60:bd06/27/2012:svnTOSHIBA:pnSATELLITEC855-10M:pvrPSKC8E-00L00DHU:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: SATELLITE C855-10M
dmi.product.version: PSKC8E-00L00DHU
dmi.sys.vendor: TOSHIBA
+ ---
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
+ ApportVersion: 2.0.1-0ubuntu13
+ Architecture: amd64
+ ArecordDevices:
+ **** List of CAPTURE Hardware Devices ****
+ card 0: PCH [HDA Intel PCH], device 0: ALC269VC Analog [ALC269VC Analog]
+ Subdevices: 1/1
+ Subdevice #0: subdevice #0
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: taszilo 2708 F.... pulseaudio
+ CRDA:
+ country CN:
+ (2402 - 2482 @ 40), (N/A, 20)
+ (5735 - 5835 @ 40), (N/A, 30)
+ Card0.Amixer.info:
+ Card hw:0 'PCH'/'HDA Intel PCH at 0xc2510000 irq 45'
+ Mixer name : 'Intel PantherPoint HDMI'
+ Components : 'HDA:10ec0269,1179fb31,00100202
HDA:80862806,1179fb41,00100000'
+ Controls : 22
+ Simple ctrls : 10
+ DistroRelease: Ubuntu 12.04
+ HibernationDevice: RESUME=UUID=34e7ccd7-67ee-41f7-970e-cd745236a0cc
+ InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64
(20120823.1)
+ MachineType: TOSHIBA SATELLITE C855-10M
+ Package: linux 3.2.0.31.34
+ PackageArchitecture: amd64
+ ProcEnviron:
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=hu_HU.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic
root=UUID=036029c1-7ef9-478c-91d0-7e753428ce7c ro quiet splash acpi_osi=Linux
vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.2.0-31.50-generic 3.2.28
+ RelatedPackageVersions:
+ linux-restricted-modules-3.2.0-31-generic N/A
+ linux-backports-modules-3.2.0-31-generic N/A
+ linux-firmware 1.79.1
+ StagingDrivers: mei
+ Tags: precise running-unity staging
+ Uname: Linux 3.2.0-31-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 06/27/2012
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: 1.60
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: Type2 - Board Product Name1
+ dmi.board.vendor: Type2 - Board Vendor Name1
+ dmi.board.version: Type2 - Board Version
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: OEM Chassis Manufacturer
+ dmi.chassis.version: OEM Chassis Version
+ dmi.modalias:
dmi:bvnInsydeCorp.:bvr1.60:bd06/27/2012:svnTOSHIBA:pnSATELLITEC855-10M:pvrPSKC8E-00L00DHU:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
+ dmi.product.name: SATELLITE C855-10M
+ dmi.product.version: PSKC8E-00L00DHU
+ dmi.sys.vendor: TOSHIBA
** Attachment added: "AcpiTables.txt"
https://bugs.launchpad.net/bugs/1048631/+attachment/3334370/+files/AcpiTables.txt
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https://bugs.launchpad.net/bugs/1048631
Title:
If electrical cable is plugged in then Toshiba Satellite C855-10M
reboots instead of shoutdown
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